General Manager

At the Crown (closed for remodel 11/11 - reopens 27/11) we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets.

Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT’S IN IT FOR ME?
• Private medical and Dental Plans - to keep you safe, secure and always smiling
• You will be part of something much bigger than the Crown (closed for remodel 11/11 - reopens 27/11). As part of Mitchells & Butlers, we are a 44,000 strong team with over 13 brands, the opportunities are endless.
• Opportunities to grow with lifelong learning and funded qualifications
• Celebrating success– award nights, away days and team socials (work hard, play hard!)
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…
• Manage, coach and train your team
• Ensure our guests are cared for to the highest standards & safety standards
• Provide excellent customer experiences
• Work towards achieving business targets
• Dedicate time to develop your team using our tailored development framework

WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll...
• Be a seasoned pro in the hospitality industry
• Have mastered the ins and outs of exceptional guest service
• Share the bigger picture to inspire and empower your team
• Develop and grow your team
• Be driven to smash targets with your team

We know hospitality can be hard work, but it’s super rewarding. As a team at the Crown (closed for remodel 11/11 - reopens 27/11), we always pull together with smiles on our faces. We know it’s a cliché, but it really is the people that make it so worthwhile. When you join us, you become part of our work family, all 44,000 of us up and down the country.

You don’t have to take our word for it. Why not check us out on social media? Search @Mitchells&ButlersCareers and find out what it’s like to work with us from our teams.