As a Supervisor at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. You will help to lead our team to customer service perfection and as the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again!
Responsibilities
- In the absence of the General Manager or Assistant Manager, leading the team and the business
- Maintain the highest standards of cleanliness and safety
- Train and develop the team to create a friendly atmosphere our guests will love
- Take pride in maintaining high standards of customer service
- Having an understanding of stock control and ordering
- Bring ideas to team meetings and actively be a part of developing the team
- Know the menus inside out, making recommendations to our guests
- Be a champion of brand standards
You will get full training when you start with us and we will help you to progress onto the next level and beyond!
By taking on a full-time role as a Supervisor Apprentice, not only will you achieve a Level 3 Hospitality Supervisor Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and Maths (if you don't already have GCSE)
- 30 hours paid work every week
BENEFITS FOR M&B STAFF
- Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
- Never a dull moment - fun, laughs and lifelong friends!
- Funded qualification up to degree level
- Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
- Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
- On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Previous experience in hospitality is desirable however applicants with previous supervisory experience in different sectors will also be considered.
Excellent Benefits include 33% off in ALL our businesses for you and up to 5 friends!
Shift Supervisor role:
- In the absence of the General Manager or Assistant Manager, lead the business
- Training and development of the team
- Stock control and ordering
- Maintaining high standards of cleanliness
- Adhere to safety and hygiene regulations at all times
- Staff scheduling
What we look for in a Shift Supervisor:
- To train and develop the team
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great team-player
- Enjoys and wants to be an active member of a team
- To work calmly and effectively under pressure
- Engage with the wider front of house team
- Great eye for detail
- Committed to completing your apprenticeship
- Ability to confidently lead the team
What we can offer you:
As part of this opportunity you will work towards your hospitality supervisor level 3 apprenticeship with a choice of pathway (Bar or food and beverage) OR your team leader level 2 apprenticeship. The apprenticeship will be delivered within the work place and you will receive ongoing support and training to maximise your development within our business.
We can offer you a personalised induction based on your current skills and knowledge, then set you some tailored goals within our S.T.A.R. development programme. This will help you progress to the next level, and beyond. Besides this you will have the opportunity to develop your career to some of our other excellent brands in Mitchells & Butlers.
- 33% off in ALL our businesses for you and up to 5 friends
- Tailored industry training
- Pension
- Option to opt in for some of our share schemes (e.g. Free Shares Plan)
- Shopping discounts with many UK leading retailers
- Discounts on shoes for work
- Flexible shifts
- Up to 28 days holiday
- Chance to earn extra money with our Referral Scheme
Oh, and you'll have a whole heap of fun!
