9 RESULTS

Our stories

9 RESULTS
Celebrating success with our apprentices

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Tst Company update

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Blog

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2/6/2020

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  We all know as an apprentice with Mitchells & Butlers you receive 33% discount across every Mitchells & Butlers pub and restaurant. But did you also know that every year our teams across the UK take time out to #ApplaudAnApprentice who they think deserves to be put in the spotlight? This can be recognising everything from their attitude to their ideas and hard work. So, this #NationalApprenticeshipWeek we’re showcasing eight different apprentices who are being recognised by our teams.     1.    For always looking to learn, Stuart McPhillips, Toby CarveryStuart’s described as an absolute gem. His team says he is always there when he’s needed, takes feedback on board and turns everything into a positive. He helps anyone who enters the restaurant, whether it’s a guest or team member, you can always rely on Stuart’s smile greeting you. He's taken on the role as team trainer with gusto, a definite star of the future.   ️   2.    For rolling the sleeves up to get involved, Luke, Vintage Inns Luke joined The Lamb Inn on the kitchen apprenticeship scheme. Luke has gone from strength to strength in the past month, showing a tenacious attitude and getting stuck to every challenge! Luke’s team wants to recognise all of his hard work and they can't wait to see how far he goes!   ️1️1 3.    For having a drive to succeed, Lucy Anne Brennan, Toby CarveryLucy’s team decided to applaud Lucy after joining Toby Carvery Snaresbrook around two years ago as a team member and developing leaps and bounds, with fantastic personal drive and ambition.      4.    For always being there to lend a helping hand, Gareth Connell, All Bar OneAll Bar One Newcastle’s Kitchen Apprentice Gareth Connell is being applauded for always being eager and willing to learn. Gareth’s co-workers say he is a valuable member of their kitchen team, always helps when he’s needed and plays a vital role together with the rest of the kitchen team.   11 5.    For having a “can do” attitude, McKenzie Smith, Vintage InnsMcKenzie Smith gets great comments and feedback from her Lifetime Training coach. She has mastered starters and desserts and is now moving onto creating main dishes. She has a “can do” attitude and gets great feedback from her co-workers!    1 6 & 7. For seizing the moment for progression, Chelsie & Rebekka, HarvesterChelise and Rebekka work together in a Harvester restaurant and have been applauded for their pride and engagement in the restaurant! They are both progressing brilliantly as Chelsie has recently become an Assistant Manager, with Rebekka on her way to becoming a Shift Supervisor.        8.    For serving with pride, Zak Torak, Nicholson’sThe team at Nicholson’s Henry Addington say they feel privileged to have Zak as part of our kitchen team. He is professional, adaptable and always approaches his work with a smile. Zak has an extremely bright future, watch out for the name! So that’s eight rounds of applause for our eight apprentice stories, but there’s so many more happening across our pubs and restaurants. If you feel inspired by one of these eight stories to discover how an apprenticeship could be the kickstart to your career journey, check out our apprenticeship page.

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Felicity Winsley

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Felicity Winsley

Felicity Winsley

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Felicity Winsley

Male Assistant Manager behind bar
How the retail graduate scheme helped Chris Scott become an Assistant Manager

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Graduate

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Blog

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1/21/2020

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  Our retail graduate scheme offers graduates the opportunity to learn how to become a pub and restaurant leader, by being placed as an Assistant Manager whilst learning how to take reins as a General Manager. Chris Scott, who has just graduated from the scheme, tells us about what it’s like to be an Assistant Manager, his career journey and his aspirations to become a General Manager.      1 2 When did you join Mitchells & Butlers? I joined in 2011 whilst studying at University and I worked as a front of house server. Tell us a little bit about your career journey with Mitchells & Butlers.I started out as a server with Toby Carvery whilst at University. Over time I also moved into the kitchen working as a Kitchen Assistant in quieter periods. When I finished my degree at University, I realised I wanted to stay in hospitality and began looking at the Mitchells & Butlers retail graduate scheme. My General Manager at the time, Scott Neilson, was really supportive and we discussed the opportunities available for me to develop to become a Team Leader whilst I applied for the retail Graduate Scheme. After my General Manager moved on to corporate role, I was presented with the opportunity to take charge of Toby Carvery Hurlet as holding General Manager for 7 months. This was my first experience of managing a restaurant and presented many challenges.I then moved to Vintage Inns at The Balloch House Hotel. This has given even more valuable experience including our hotel brand, Innkeepers Lodge. I have now completely graduated from the Mitchells & butlers retail graduate scheme and looking forward to my first appointment as a fully-fledged General Manager. Tell us a little bit about what it’s like to be an Assistant Manager.I am still learning every day. I continually build my knowledge and look at ways to make the business better with the support of my General Manager. As an Assistant Manager, I enjoy working with the General Manager and Kitchen Manager to not only improve the business but to also increase my knowledge and support network as a manager. In my day to day, I am lucky enough to come to work every day to meet new people from all over the world. One day I could be pouring a pint for a local guest, the next day I could be talking through whiskeys with someone from Asia. I feel privileged to be able to do this while working in a fantastic location on the banks of Loch Lomond in Scotland. How does it feel making the jump to Assistant Manager?Going from Team Member to Assistant Manager was challenging. However, with the right support from my General Manager and with a great team around you it is an opportunity to really push on with your career.What is your favourite part of your current role?I am lucky enough to work at a beautiful pub and location. I take great pride in being able to work here and deliver great quality service to our guests. I also enjoy coaching new starters to see them flourish and become well-established, capable Team Members.What inspires you to become a General Manager?Becoming a General Manager is the next step in my learning journey, and I feel I am ready to take on this challenge. I want to be able to progress and pass on what I’ve learned to my own team so that they and the business can succeed with pride. Becoming a successful General Manager is the next stage to a successful career with MAB.What advice would you have to someone looking to become an AM?Go for it. The training is in place at Mitchells & Butlers to push forward with your career. By following the learning journey and trying out different brands you can experience a wide range of pubs and restaurants. There is so much room for progression and if you put in the effort you will see the reward.Are you interested in a career as an Assistant Manager or are you looking to secure a graduate scheme? Explore our opportunities 

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Emily Smith

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Emily Smith

Emily Smith

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Emily Smith

Male and female in Toby carvery
10 Reasons to Love Being an Assistant Manager

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Management

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Blog

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1/10/2020

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  We could tell you tons of reasons why being an Assistant Manager at Mitchell’s & Butlers is a great job- but you know we’d be a bit biased! So, we caught up with some of our Assistant Managers from across M&B to find out the top 10 reasons they love being an Assistant Manager within the Hospitality industry (well actually 11- we got a bit carried away). You don’t have to take our word for it, see what they had to say:          1.     Variety Never feeling bored or ground down by routine – every day is different! 2.     The opportunity to make a real difference! Having ownership of key business measures and seeing the difference that we make.   3.     Atmosphere Working with the most amazing teams and having a supportive “work family”.   4.     Job Satisfaction Being able to make a difference to people, both the team and guests.   5.     Progression Having the opportunity every day to develop our skills and knowledge so we can look back over the last 6/12 months and see real progress.   6.     The Hospitality ‘buzz’ Feeling the buzz of a busy shift and getting great feedback from guests.   7.     Having Fun! Party nights, special events, Halloween, Christmas, Easter, having a giggle on shift all give us a happy glow!   8.     Growing Together Seeing others develop and knowing that we have helped support that.   9.     Work or Workout? Always active. We ALWAYS win step challenges – friends and family never come close!   10.  Insider Knowledge Being seen as the “restaurant guru” when friends and family are deciding on places to go.   11.  Not your typical 9-5 Never having to do your shopping during the weekend frenzy – often days during the week are our “weekends”.   Sound like something you might be interested in? Head over to Assistant Manager page to find out more.

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Hazel Laughey

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Hazel Laughey

Hazel Laughey

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Hazel Laughey

Chef cooking in kitchen
Mitchells & Butlers is putting Apprenticeships on the map with Greene King and Marston’s

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Apprenticeship

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Blog

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1/7/2020

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  Our ‘Loving Hospitality’ collaboration with Greene King and Marston’s is about educating and inspiring the next generation of hospitality leaders.      " 3 The hospitality and tourism industry is the fourth largest industry in the UK, employing over 2 million people. From inventing breath-taking menus to creating unforgettable experiences for guests, making sure that we recruit the best and investing in young people is hugely important to Mitchells & Butlers. From our apprenticeship schemes through to our University graduate programme, we are dedicated to opening doors for young talent, providing a genuine alternative to academic study and a real path to a long-term career in hospitality.But with so many opportunities available to young people, hospitality can often get overlooked. That’s why for the upcoming National Apprenticeship Shows, we’re teaming up with fellow pub and restaurant chains Greene King and Marston’s to make sure our message is heard by future talent, loud and clear. Collectively, we’re exhibiting as ‘Loving Hospitality’ highlighting the best in hospitality apprenticeships to young people and their influencers across the UK.Speaking of the partnership, our Director of Learning and Talent Development Jan Smallbone spoke to us about why she believes it’s important to take this collective approach;“The ‘Loving Hospitality’ collaboration is about making sure as representatives of the hospitality industry rather than individual brands, we both educate and inspire career advisors and young people about the benefits working in our industry can bring. We want to work together to showcase how an apprenticeship in hospitality is rewarding, flexible and can be the right first steps for so many young people looking to make their mark.“Too often there can be preconceptions surrounding apprenticeships from those looking to support young people through the tricky twists and turns of future career choices. But with a hospitality apprenticeships, there’s  many opportunities for success! For example, through our hospitality management apprenticeships, there is the opportunity for apprentices to progress from apprentice to Assistant Manager in two and a half years!“Breaking the stigma around hospitality apprenticeships is so important in tackling the skills shortages challenge facing the industry, as we aim to develop, train and champion the future leaders of hospitality. Our mix also means our talent can get exposure to different skills, then decide which role best suits their career aspirations. By joining forces with both Greene King and Marston’s, we are able to show the full range of opportunities an apprenticeship can bring to young people, the variety of roles they can progress into and the ground-breaking businesses they can be involved with.”With such a great variety of opportunities on offer, from a role in the kitchen to a hospitality management apprenticeship there really is something to wet everyone’s appetite – to find out more, head over to www.lovinghospitality.co.uk

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Felicity Winsley

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Felicity Winsley

Felicity Winsley

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Felicity Winsley

9 RESULTS
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