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What is it like to work as a restaurant or pub manager?

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Management

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Blog

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8/25/2020

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Would you describe yourself as driven, friendly or perhaps a multitasker? Maybe you’re the go-to person in your friend group for organising get togethers, or perhaps you’re famous for your Hollywood film-worthy pep talks. If you tick any of these boxes, you might make a great restaurant or pub manager. But what will the average day look like and what can you expect to be thrown at you on your shift? Take a look below at the rundown of what it’s like to work as a restaurant or pub manager. Spoiler alert – you won’t actually get anything thrown at you.You get to bring out the best in your teamDid you know that 9 in 10 managers started their hospitality career in an entry-level role? As a general manager, you’ll be the key piece in the puzzle, helping to build a business to be proud of and being there every step of the way as your team grows and smashes targets. Remember that manager who always recognised when you went the extra mile for a guest and never failed to sing your praises? Well now it’s your chance to do the same, only this time for your own team. The satisfaction you’ll get from helping apprentices find their feet will (almost) compare to the joy of eating a Toby Carvery roast. You gain a work familyIf you thrive in a fast-paced environment and love nothing more than working around other people, then a restaurant or pub manager job will be right up your street. The moment you step through the doors you’ll learn to embrace your second job title – Head of the Work Family. You’ll keep your team safe and remind them why they love coming to work every day, serving up positive vibes with a side of banter. So maybe you’ll get a reputation for your cringe jokes but your team wouldn’t have you any other way. Plus, positive work cultures are more productive meaning you’ll get to see your staff shine as bright as the wine glasses they’re polishing.You’re the friendly face that greets the guestsWhat’s better than being known as the person who makes everyone feel welcome? Well, getting to do it each day as part of your job is the real cherry on top. You’ll greet every guest with one of your award-winning smiles and make them feel instantly at home so that every visit is as special as the last. Whether you’re managing a restaurant, pub or bar, great customer experience is one of your top priorities. As a manager, when you’re not helping your team or checking that every meal is plated to perfection you get the pleasure of catching up with the regulars.You’ll wear many hatsDo you like a job where you have to think on your feet? Whether you take on a general manager or assistant manager role, you’ll act as the go-between, keeping the waiting staff, bar staff and the kitchen team all working in sync and making sure service is seamless so that no one has to go without their chocolate fudge cake. If your friends and family would describe you as the glue that holds everyone together then this part of the job will be second nature to you.Even though you’ll have to think on your feet, don’t be fooled into believing you’ll be rushed off them all day. Working as a manager at Mitchells & Butlers, you’ll find yourself making last-minute reservations for our guests organising rotas, handling customer enquiries and showing off how business-minded you are when completing your sales reports. And if you give it your all when wearing each of your hats, you might just have what it takes to become an area manager.Find your next restaurant and pub manager job with usAt Mitchells & Butlers, the sky is the limit when it comes to your career because working with us is about more than just a job. We have 13 brands and over 1,600 businesses across the UK and we believe in investing in our colleagues. Whether serving up steaks at Miller & Carter or finding the perfect table for guests at Premium Country Pubs, you'll get to flex all your skills and pick up more as you go. If you bring the can-do attitude, we’ll provide the support and award-winning training to help you reach your ambitions. Check out our latest general manager and assistant manager roles here and start your application!

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Would you describe yourself as driven, friendly or perhaps a multitasker? Then take a look at the rundown of what it’s like to work as a restaurant or pub manager - you might just be perfect for the job.

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Steph  Baker

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Steph Baker

Steph  Baker

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Steph Baker

Becoming an Assistant Manager with Mitchells & Butlers

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Management

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Blog

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2/16/2020

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Joining Mitchells & Butlers is more than just a job. You’re joining a family, in a fun, friendly workplace where you also get the opportunity find your career path in hospitality. That’s true for Ashley Dunnett who joined Mitchells & Butlers in 2016 as a Kitchen Manager and is now following his dream career path to become a General Manager. We caught up with Ashley to find out more about his aspirations, his career journey so far and his advice to those looking to follow his steps. What made you join Mitchells & Butlers? At my previous workplace, I felt like I had hit a wall in my career. I was looking for my next step and a bit of inspiration when I saw Nicholson’s were recruiting. I was really looking forward to joining a successful brand and setting myself more challenging goals.   Tell us a little bit about your career journey with Mitchells & Butlers so far. I joined as a Kitchen Manager in Covent Garden. I really enjoyed working in the kitchen, but after 13 months I was looking for a fresh challenge. I moved to an Assistant Manager role at the Greyhounds in London Soho, aspiring to become a General Manager with my own pub in the future.   What has been your drive to switch roles? I decided to move from the kitchen to the waiting team, because I’m a people person and I love entertaining guests. I really enjoyed creating dishes, and progressed to Kitchen Manager, which has been great, but my long-term ambition has been to be a General Manager.   How has Mitchells & Butlers supported your development? Mitchells & Butlers has a great management development programme in place that has helped me gain the knowledge and skills to drive my progression. I have also had the opportunity to take the Level 4 Food & Beverage Hospitality Apprenticeship. Alongside this, the network of regional trainers and Regional Business Managers have been great at giving me the support to progress to Assistant Manager.     What’s your advice to those looking to progress in the hospitality sector? My advice is to aim high and take the opportunity to learn through apprenticeships. They’re a great opportunity to learn new tricks of the trade.   Interested in a role in pub management? Find out more about our opportunities for you to build a business to be proud of on our management jobs page. 

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Jess Birch

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Jess Birch

Jess Birch

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Jess Birch

Male and female in Toby carvery
10 Reasons to Love Being an Assistant Manager

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Management

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Blog

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1/10/2020

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  We could tell you tons of reasons why being an Assistant Manager at Mitchell’s & Butlers is a great job- but you know we’d be a bit biased! So, we caught up with some of our Assistant Managers from across M&B to find out the top 10 reasons they love being an Assistant Manager within the Hospitality industry (well actually 11- we got a bit carried away). You don’t have to take our word for it, see what they had to say:          1.     Variety Never feeling bored or ground down by routine – every day is different! 2.     The opportunity to make a real difference! Having ownership of key business measures and seeing the difference that we make.   3.     Atmosphere Working with the most amazing teams and having a supportive “work family”.   4.     Job Satisfaction Being able to make a difference to people, both the team and guests.   5.     Progression Having the opportunity every day to develop our skills and knowledge so we can look back over the last 6/12 months and see real progress.   6.     The Hospitality ‘buzz’ Feeling the buzz of a busy shift and getting great feedback from guests.   7.     Having Fun! Party nights, special events, Halloween, Christmas, Easter, having a giggle on shift all give us a happy glow!   8.     Growing Together Seeing others develop and knowing that we have helped support that.   9.     Work or Workout? Always active. We ALWAYS win step challenges – friends and family never come close!   10.  Insider Knowledge Being seen as the “restaurant guru” when friends and family are deciding on places to go.   11.  Not your typical 9-5 Never having to do your shopping during the weekend frenzy – often days during the week are our “weekends”.   Sound like something you might be interested in? Head over to Assistant Manager page to find out more.

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Hazel Laughey

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Hazel Laughey

Hazel Laughey

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Hazel Laughey

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