Data Quality Manager

We have an exciting opportunity for a Data Quality Manager to join our Digital Transformation Team on an initial 6 month fixed term contract, with a likely extension and possible opportunity for a future permanent role. Reporting into the Senior Product Manager you will own the vision and strategy for Data Governance, ensuring it fits within the overall Data and AI strategy, and broader Mitchells and Butler’s business strategy. You will collaborate with cross functional teams to develop and enforce data standards, ensuring data consistency across different systems and teams. You’ll be a senior lead contributor to data governance forums, offering advice to the business, as an expert practitioner.

This role will involve a mixture of office and home working, with our head office being based in Birmingham City Centre.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.

You’ll be well rewarded…

• Working 35 hours per week, Monday to Friday, with flexibility with working hours to fit around your personal commitments
• 33% off at all our brands, including our hotels. Whether it’s date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered
• A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary)
• Private healthcare, dental plan, cycle to work, and keep fit schemes
• 26 days annual leave plus bank holidays, plus option to buy up to 2 weeks extra holiday
• Opportunity to opt in to Sharesave Plan, enabling you to save to buy shares or have money returned

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

What you’ll be doing in this Data Quality Manager role…

• Self-starter who is responsible for establishing policy that will contribute to the development of data governance policies and guidelines.
• Defining data quality requirements, data classification standards, and data validation rules, aligning them with M&B’s data strategy.
• Establishing a comprehensive data quality framework working closely with data steward, data architects, and compliance team. To include data quality metrics, key performance indicators (KPIs), data quality improvement initiatives and standards to ensure available, accessible, accurate and consistent customer data.
• Data governance compliance to ensure that policies and procedures are effectively communicated and adhered to across M&B. Conducting regular audits and providing recommendations to address any non-compliance issues.
• Identifying and resolving data quality issues collaborating with relevant stakeholders (e.g. IT, 3rd party supplier.) to employ data cleansing techniques to ensure consistency and reliability across M&B.
• Collaborating with IT and vendors to implement and optimise data profiling, quality and catalogue tools.

What you’ll need to bring to this Data Quality Manager role…

• Subject matter expertise knowledge of data governance frameworks and standards in the hospitality industry.
• Proficient in implementing and optimising data quality tools - hospitality experience preferred.
• Experience of implementing a data catalogue tool.
• Strong analytical skills to identify and address data quality issues.
• Excellent communication and collaboration skills.
• Expertise in conducting regular audits and assessment.
• Strong analytical and problem-solving skills.
• Expertise with SQL and Power BI - preferred
• Experience of Scrum, Kanban, agile methodologies and working as part of a cross-functional squad -preferred

Qualifications…

• Bachelor or above degree in Information Management or related field.
• 5+ years of experience in data quality management and governance.
• Experience with CDP (customer data) platforms and related technologies is a plus.

Could you be a great addition to our team? Apply for this Data Quality Manager role today and we’ll be in touch to explore how you could be part of our exciting future.

Closing date - 11.59pm on Friday 12th July 2024.