Becoming an Assistant Manager with Mitchells & Butlers

Jess Birch our consultant managing the role
Posting date: 16 February 2020

Joining Mitchells & Butlers is more than just a job. You’re joining a family, in a fun, friendly workplace where you also get the opportunity find your career path in hospitality. That’s true for Ashley Dunnett who joined Mitchells & Butlers in 2016 as a Kitchen Manager and is now following his dream career path to become a General Manager.

We caught up with Ashley to find out more about his aspirations, his career journey so far and his advice to those looking to follow his steps.

What made you join Mitchells & Butlers?

At my previous workplace, I felt like I had hit a wall in my career. I was looking for my next step and a bit of inspiration when I saw Nicholson’s were recruiting. I was really looking forward to joining a successful brand and setting myself more challenging goals.


Tell us a little bit about your career journey with Mitchells & Butlers so far.

I joined as a Kitchen Manager in Covent Garden. I really enjoyed working in the kitchen, but after 13 months I was looking for a fresh challenge. I moved to an Assistant Manager role at the Greyhounds in London Soho, aspiring to become a General Manager with my own pub in the future.


What has been your drive to switch roles?

I decided to move from the kitchen to the waiting team, because I’m a people person and I love entertaining guests. I really enjoyed creating dishes, and progressed to Kitchen Manager, which has been great, but my long-term ambition has been to be a General Manager.


How has Mitchells & Butlers supported your development?

Mitchells & Butlers has a great management development programme in place that has helped me gain the knowledge and skills to drive my progression. I have also had the opportunity to take the Level 4 Food & Beverage Hospitality Apprenticeship. Alongside this, the network of regional trainers and Regional Business Managers have been great at giving me the support to progress to Assistant Manager.  


What’s your advice to those looking to progress in the hospitality sector?

My advice is to aim high and take the opportunity to learn through apprenticeships. They’re a great opportunity to learn new tricks of the trade.


Interested in a role in pub management? Find out more about our opportunities for you to build a business to be proud of on our management jobs page. 


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10 Reasons to Love Being an Assistant Manager

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  We could tell you tons of reasons why being an Assistant Manager at Mitchell’s & Butlers is a great job- but you know we’d be a bit biased! So, we caught up with some of our Assistant Managers from across M&B to find out the top 10 reasons they love being an Assistant Manager within the Hospitality industry (well actually 11- we got a bit carried away). You don’t have to take our word for it, see what they had to say:          1.     Variety Never feeling bored or ground down by routine – every day is different! 2.     The opportunity to make a real difference! Having ownership of key business measures and seeing the difference that we make.   3.     Atmosphere Working with the most amazing teams and having a supportive “work family”.   4.     Job Satisfaction Being able to make a difference to people, both the team and guests.   5.     Progression Having the opportunity every day to develop our skills and knowledge so we can look back over the last 6/12 months and see real progress.   6.     The Hospitality ‘buzz’ Feeling the buzz of a busy shift and getting great feedback from guests.   7.     Having Fun! Party nights, special events, Halloween, Christmas, Easter, having a giggle on shift all give us a happy glow!   8.     Growing Together Seeing others develop and knowing that we have helped support that.   9.     Work or Workout? Always active. We ALWAYS win step challenges – friends and family never come close!   10.  Insider Knowledge Being seen as the “restaurant guru” when friends and family are deciding on places to go.   11.  Not your typical 9-5 Never having to do your shopping during the weekend frenzy – often days during the week are our “weekends”.   Sound like something you might be interested in? Head over to Assistant Manager page to find out more.

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Hazel Laughey


Hazel Laughey

Hazel Laughey


Hazel Laughey


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