Celebrating 25 years of dedication: Susan & Chris at Bassetts Pole, Harvester
Celebrating 25 years of dedication: Susan & Chris at Bassetts Pole, Harvester
In a world where career longevity is becoming a rare feat, Susan and Chris celebrate a remarkable milestone: 25 years as General Managers at Bassetts Pole, Harvester.
Susan and Chris first joined Bassetts Pole back in 1999, stepping into their General Manager roles with plenty of energy and excitement.
Over the years, they’ve seen the business grow and evolve, but their dedication to nurturing their team and creating a warm, welcoming environment has stayed the same.
They’ve really helped shape the success of Bassetts Pole by building strong connections with both their team and guests.
Teamwork and growth
One of the things that sets Susan and Chris apart is their focus on teamwork. They’ve always been big believers in listening to their team, encouraging feedback, and working together to improve how things run.
This open, collaborative approach has created a culture where everyone feels respected, and both staff and customers benefit from it. It’s this kind of leadership that keeps things moving forward at Bassetts Pole.
Balancing family and work
What makes their story even more amazing is how they’ve managed to balance running a busy restaurant with raising their three boys - Joseph and twins Oliver & Harry.
The boys have practically grown up in the business and now work at Bassetts Pole in their spare time, juggling their studies with shifts at the restaurant. It’s become a real family affair, adding to the already close-knit feel of the place.
Celebrating 25 years with a summer party
To celebrate their 25-year milestone, Susan and Chris threw a big summer garden party.
Friends, family, colleagues, and even long-time regulars were there to join in the fun.
The day was all about sharing memories and celebrating the connections they’ve built with their guests over the years. It was the perfect way to mark such a huge achievement.
Looking forward to the future at Bassetts Pole, Harvester
As they look back on their time at Bassetts Pole, Susan and Chris are filled with pride but also excitement for what’s next.
They credit a lot of their success to the support they’ve received from Mitchells & Butlers and the strong relationships they’ve built over the years.
They’re both excited about continuing to grow the business and taking on new challenges in the future.
Susan’s growth with M&B’s Apprenticeship
Recently, Susan took her personal development to the next level by completing a higher apprenticeship through M&B’s apprenticeship schemes. The course helped her pick up new management skills, fine-tune her leadership style, and push the performance at Bassetts Pole even further. It’s clear her passion for the business is as strong as ever, and she’s always looking for ways to improve.
A lasting legacy at Bassetts Pole, Harvester
Susan and Chris’s 25-year journey at Bassetts Pole is a real example of what can be achieved with dedication, teamwork, and the right support.
They’ve built a thriving workplace, made lifelong connections with guests and staff, and created a legacy to be proud of.
Here’s to many more years of success for Susan, Chris, and everyone at Bassetts Pole!
Join the family and explore jobs at Harvester.
Receive articles like this
See what we're all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Some articles you might like
Teaser
ManagementContent Type
BlogPublish date
12/04/2024
Summary
Thinking about becoming a General Manager? Here’s what you’ll need to succeed The path to becoming a General Manager is as rewarding as it is challenging, but success doesn’t happen by chance. I
by
Laura Kelly
Teaser
CultureContent Type
BlogPublish date
12/04/2024
Summary
At Mitchells & Butlers (M&B), our General Managers are the heartbeat of our business, driving excellence in hospitality and creating unforgettable guest experiences. We believe in celebrating su
by
Rebecca Skeet
Teaser
ManagementContent Type
BlogPublish date
11/06/2024
Summary
At Mitchells & Butlers, we pride ourselves on the growth and development opportunities we provide to our employees. We recently had the pleasure of speaking with Christian, General Manager of th
by
Rebecca Houseago
Teaser
GeneralContent Type
BlogPublish date
10/14/2024
Summary
A live-in job, you say? Right, well, before we go any further, let’s break down the basics: What is a live-in job? Simply put, it’s a job that includes live-in accommodation as part of the benefi
by
Rebecca Houseago
Teaser
GeneralContent Type
BlogPublish date
08/05/2024
Summary
What is National Sister Day? National Sisters Day is the perfect excuse to celebrate that special bond with your sister, whether she's your best friend, your biggest rival, or a bit of both! Thi
by
Rebecca Skeet
Teaser
ManagementContent Type
BlogPublish date
04/30/2024
Summary
We’ll get straight to the point - running a pub can be hard. Whether it’s a fast-paced environment, regulations, cracking customer service, or working on the grind, you’ll have a lot to keep you busy
by
Rebecca Skeet
Teaser
GeneralContent Type
BlogPublish date
03/18/2024
Summary
So you’re eyeing up area manager jobs? Firstly, a big congratulations to you! Reaching this point in your management career is no mean feat. You’ve dedicated time, weathered storms and basked in suns
by
Amandeep Chahal
Teaser
Company updateContent Type
BlogPublish date
11/07/2023
Summary
Are you searching for a job that you can fit around other commitments in your life? If your answer is yes, then you are not alone. In a recent survey, four out of five British workers expressed
by
Sue Bayley
Teaser
GeneralContent Type
BlogPublish date
08/25/2023
Summary
'Food and Beverage' is the largest of the four sectors in the UK hospitality industry. That’s everything from that sizzling steak you order at Miller and Carter to the refreshing drink you enjoy at
by
Jess Birch
Teaser
ManagementContent Type
BlogPublish date
06/29/2023
Summary
<!-- Hotjar Tracking Code for https://www.mbcareersandjobs.com/ --> (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:2713474,hjsv:6}; a=o.ge
by
Steph Baker
Jobs you might like...
Salary
Up to £42000.00 per annum plus bonus
Location
Harvester - Morfa Parc, 19, Morfa Shopping Park, Brunel Way, Bon-y-maen, Swansea SA1 2FB, UK
Departments
General Manager
Hours
Full Time
Vacancy Type
Regional role
Brand
Harvester
Location
Bon-y-maen
Description
At Harvester - Morfa Parc we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of s
Reference
2333494
Expiry Date
01/01/0001
Author
Katie HandyAuthor
Katie HandySalary
Up to £40000.00 per annum plus bonus
Location
Harvester - Willow Brook, 5-7, Savages Wood Rd, Bradley Stoke, Bristol BS32 8EF, UK
Departments
General Manager
Hours
Full Time
Vacancy Type
Regional role
Brand
Harvester
Location
Bradley Stoke
Description
At the Willow Brook - Harvester we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a distric
Reference
2319192
Expiry Date
01/01/0001
Author
Katie HandyAuthor
Katie HandySalary
Up to £50000.00 per annum plus bonus
Location
Harvester - Griffin, Blackbrook Park Ave, Taunton TA1 2PX, UK
Departments
General Manager
Hours
Full Time
Vacancy Type
Regional role
Brand
Harvester
Location
Taunton
Description
At the Griffin - Harvester we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of
Reference
2306386
Expiry Date
01/01/0001
Author
Katie HandyAuthor
Katie HandyPerks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.