A day in the life of an Assistant Manager at a multi-million-pound business

A day in the life of an Assistant Manager at a multi-million-pound business

Emily Smith our consultant managing the role
Date posted: 19/10/2021

So, you want to run your own business? Or maybe, you want to be a part of a team that has one thing in their sights – being the best. Oh, and having fun along the way, so that makes it two.

We caught up with a few Assistant Managers from our Premium Country Pubs to learn more about their role and what it means to be a part of their team. Here’s what they had to say:

When did you join Mitchells & Butlers, and why?

Jennifer Slowley – “I joined after I left my old restaurant manager job in Torquay to find something a bit different. I loved the vibe at The Coombe Cellars and the Premium Country Pubs values, so I decided it was the right company for my career progression.”

Becky Cox – “I started nearly 10 years ago as a part-time food runner to supplement my student lifestyle and ended up falling in love with the place.”

Vickie Cotterill “I joined in 2017 having visited a number of Premium Country Pub as a guest and fell in love with both the brand and the guest experience. Plus, M&B provides many benefits and opportunities for you to develop personally and professionally.”

What does the average day look like for you?

Jennifer – “My day-to-day job role consists of running the pub’s social media and running the restaurant floor, where I float and help out the team. This consists of looking after guests, taking orders, and delivering a high standard of service.”

Becky – “The average day for me involves helping my General Manager to look after the team at The Kingfisher . It’s always busy and brimming with motivation to meet targets, but alongside this, it’s full of fun, laughter and some of the best people I’ve had the privilege of meeting.”

Vickie – “Our business is fast-paced, and every day varies. The majority of my time I can be found working with the team, delivering those great guest experiences and making them special.”

What makes working with your team different from any other?

Jennifer – “Every day they pull together, especially on those challenging shifts. They’ve got each other’s backs, even when we’re busy and under pressure.”

Becky – “My team is like one big family - we support each other, laugh together, strive for greatness together. And, more recently, we have added tackling a pandemic to this list.”

Vickie – “The team at The Plough & Harrow have a remarkable can-do attitude - no challenge is too big for them. Everyone in the team is valued and is aware of their importance within the business.”

What does it take to be a great leader?

Jennifer – “Support, passion, confidence, communication and positivity - always!”

Becky – “Passion, motivation, people skills and the ability to lead from the front.”

Vickie – “A great leader is someone who has clear goals and supports others in reaching theirs too, celebrating when they achieve success. They’re also a great communicator who is honest and able to be positive and motivating in any given situation.”

What has been your proudest moment since working here?

Jennifer – “Recruiting a team member and watching them grow into an amazing Team Coach. We are all proud every day she walks into the business.”

Becky – “I was awarded Rising Star District Trainer in February 2019, and the Deputy Manager of the year for my district for FY19/20.”

Vickie – “On a team level, it’s seeing them achieve their goals, like my Team Coach, who I guided through his learning journey to become an Assistant Manager. On a personal level, it would be the completion of my Level 4 Apprenticeship because it validated my hard work and commitment.”

If you could serve or cook for one famous figure, who would it be and why?

Jennifer – “The Queen - just to have a conversation with her!”

Becky – “Any of the cast of Grey’s Anatomy. It’s safe to say, over lockdown, I’ve become completely addicted to the show.”

Vickie – “I would love to have Kevin Hart join us for dinner. It would be a hilarious service!”

Come and run your own Premium Country Pubs branch

Do you like the sound of being an Assistant Manager at any of our multi-million-pound businesses? With the support of our management team, you’ll get to lead a team to success and motivate them to meet targets. The experience you’ll gain managing at one of our Premium Country Pubs is second to none. So what are you waiting for?

Browse Premium Country Pubs jobs , or check out Assistant Manager jobs at our other brands, which include Toby Carvery, Vintage Inns, Harvester and Miller & Carter.

And, if you want to learn more about our culture, check out our #LifeatMAB blogs .

List #1

Some articles you might like

A man standing behind a bar, pulling a pint of beer for a woman.
Is running a pub hard work?

Teaser

Management

Content Type

Blog

Publish date

04/30/2024

Summary

We’ll get straight to the point - running a pub can be hard. Whether it’s a fast-paced environment, regulations, cracking customer service, or working on the grind, you’ll have a lot to keep you busy

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

How a part time Assistant Manager role has offered Mary a better work life balance

Teaser

Company update

Content Type

Blog

Publish date

11/07/2023

Summary

Are you searching for a job that you can fit around other commitments in your life? If your answer is yes, then you are not alone. In a recent survey, four out of five British workers expressed

Teaser

Assistant Manager Mary has worked her way up through M&B and following the birth of her son she now works as a part time Assistant Manager, which allows her a positive work life balance.

Find out more
Sue Bayley

by

Sue Bayley

Sue Bayley

by

Sue Bayley

Smiling bar staff pouring a pint, working in hospitality
Jobs in the hospitality industry: is a pub job for you?

Teaser

General

Content Type

Blog

Publish date

08/25/2023

Summary

'Food and Beverage' is the largest of the four sectors in the UK hospitality industry. That’s everything from that sizzling steak you order at Miller and Carter to the refreshing drink you enjoy at

Teaser

Searching for jobs in the hopsitality industry? Choosing the right pub or restaurant job can feel like a puzzle. We’ve got the know-how to help you find success

Find out more
Jess Birch

by

Jess Birch

Jess Birch

by

Jess Birch

What to expect when you become a kitchen or pub manager

Teaser

Management

Content Type

Blog

Publish date

06/29/2023

Summary

<!-- Hotjar Tracking Code for https://www.mbcareersandjobs.com/ --> (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:2713474,hjsv:6}; a=o.ge

Teaser

With over 1,600 businesses across the UK, a restaurant or pub manager job might change from one place to the next. But here are some things you can expect.

Find out more
Steph  Baker

by

Steph Baker

Steph  Baker

by

Steph Baker

three people stood behind a pub bar laughing
What are the main responsibilities of an Assistant Manager in a pub or restaurant?

Teaser

Management

Content Type

Blog

Publish date

07/07/2022

Summary

So you want to know what it takes to be an Assistant Manager at a pub or restaurant. With over 1,600 businesses dotted around the UK, and many Assistant Managers helping to run these pubs, bars an

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

Assistant manager carrying food and drink
4 ways you can bring the wow factor in your new Assistant Manager job

Teaser

Management

Content Type

Blog

Publish date

02/28/2022

Summary

Assistant Managers at Mitchells and Butlers (M&B) are the bread and butter of hospitality. Guided by General Managers and Area Managers, and supported by a strong team, they help run our pub

Teaser

Here are our top tips to kick off your new Assistant Manager job with a positive impact

Find out more
Nicki Hodson

by

Nicki Hodson

Nicki Hodson

by

Nicki Hodson

Hands holding up flags and LGBTQ+ signs
The power of inclusiveness and Daniel's experience of the LGBTQ+ community at M&B

Teaser

Kitchen

Content Type

Blog

Publish date

01/27/2022

Summary

This month we caught up with Daniel from All Bar One in Guilford, who decided to return to the M&B family after spending a few years with another company. Having also gained experience withi

Teaser

Daniel tells us why he re-joined M&B because he felt it was somewhere he could feel good about himself as a member of the LGBTQ+ community

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

Shane explains the benefits of a live in General Manager job in London

Teaser

Management

Content Type

Blog

Publish date

12/07/2021

Summary

Shane has been a part of the M&B family for some time now. So we wanted to catch up with him to learn more about the benefits of a live in job, living in central London, and how he’s been supporte

Teaser

We caught up with Shane to learn more about the benefits of a live in job, living in central London, and how he’s been supported to develop his career at M&B.

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

What does it take to succeed as an Assistant Manager?

Teaser

Management

Content Type

Blog

Publish date

12/03/2021

Summary

What does it take to be an Assistant Manager? There's a lot more to the job than meets the eye. The good news is, you won’t be going it alone. Not only will you have a brilliant team behind you, b

Teaser

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

Afton - Assistant Manager
Why Afton loves working as an assistant manager in the heart of London

Teaser

Management

Content Type

Blog

Publish date

12/02/2021

Summary

Having worked in bars throughout her time at university, Afton is no stranger to hospitality. After testing out a few industries after uni, she realised that her ultimate goal was to go back to ru

Teaser

As an Assistant Manager at Nicholson’s in The Globe, the heart of London, Afton is doing what she does best

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

Jobs

Jobs you might like...

Assistant Manager - Live in

Salary

Competitive Salary plus live in accommodation

Location

Harvester - Bridge, Wheatley, OX33 1JH

Departments

Assistant Manager

Hours

Full Time

Vacancy Type

Other role

Brand

Harvester

Location

Wheatley

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manag

Reference

2185108

Expiry Date

01/01/0001

Apply Add to shortlist
Assistant Manager - Live in

Salary

Competitive Salary plus live in accommodation

Location

Harvester - Mandeville Arms, Northolt, UB5 4LU

Departments

Assistant Manager

Hours

Full Time

Vacancy Type

Other role

Brand

Harvester

Location

Northolt

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manag

Reference

2185065

Expiry Date

01/01/0001

Apply Add to shortlist
Assistant Manager

Salary

Competitive Salary

Location

Station, Fleet, GU51 3QJ

Departments

Assistant Manager

Hours

Full Time

Vacancy Type

Other role

Brand

Ember Inns

Location

Fleet

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manag

Reference

2192136

Expiry Date

01/01/0001

Apply Add to shortlist
 

job search