A day in the life of an Assistant Manager at a multi-million-pound business

So, you want to run your own business? Or maybe, you want to be a part of a team that has one thing in their sights – being the best. Oh, and having fun along the way, so that makes it two.

We caught up with a few Assistant Managers from our Premium Country Pubs to learn more about their role and what it means to be a part of their team. Here’s what they had to say:

When did you join Mitchells & Butlers, and why?

Jennifer Slowley – “I joined after I left my old restaurant manager job in Torquay to find something a bit different. I loved the vibe at The Coombe Cellars and the Premium Country Pubs values, so I decided it was the right company for my career progression.”

Becky Cox – “I started nearly 10 years ago as a part-time food runner to supplement my student lifestyle and ended up falling in love with the place.”

Vickie Cotterill – “I joined in 2017 having visited a number of Premium Country Pub as a guest and fell in love with both the brand and the guest experience. Plus, M&B provides many benefits and opportunities for you to develop personally and professionally.”

What does the average day look like for you?

Jennifer – “My day-to-day job role consists of running the pub’s social media and running the restaurant floor, where I float and help out the team. This consists of looking after guests, taking orders, and delivering a high standard of service.”

Becky – “The average day for me involves helping my General Manager to look after the team at The Kingfisher . It’s always busy and brimming with motivation to meet targets, but alongside this, it’s full of fun, laughter and some of the best people I’ve had the privilege of meeting.”

Vickie – “Our business is fast-paced, and every day varies. The majority of my time I can be found working with the team, delivering those great guest experiences and making them special.”

What makes working with your team different from any other?

Jennifer – “Every day they pull together, especially on those challenging shifts. They’ve got each other’s backs, even when we’re busy and under pressure.”

Becky – “My team is like one big family - we support each other, laugh together, strive for greatness together. And, more recently, we have added tackling a pandemic to this list.”

Vickie – “The team at The Plough & Harrow have a remarkable can-do attitude - no challenge is too big for them. Everyone in the team is valued and is aware of their importance within the business.”

What does it take to be a great leader?

Jennifer – “Support, passion, confidence, communication and positivity - always!”

Becky – “Passion, motivation, people skills and the ability to lead from the front.”

Vickie – “A great leader is someone who has clear goals and supports others in reaching theirs too, celebrating when they achieve success. They’re also a great communicator who is honest and able to be positive and motivating in any given situation.”

What has been your proudest moment since working here?

Jennifer – “Recruiting a team member and watching them grow into an amazing Team Coach. We are all proud every day she walks into the business.”

Becky – “I was awarded Rising Star District Trainer in February 2019, and the Deputy Manager of the year for my district for FY19/20.”

Vickie – “On a team level, it’s seeing them achieve their goals, like my Team Coach, who I guided through his learning journey to become an Assistant Manager. On a personal level, it would be the completion of my Level 4 Apprenticeship because it validated my hard work and commitment.”

If you could serve or cook for one famous figure, who would it be and why?

Jennifer – “The Queen - just to have a conversation with her!”

Becky – “Any of the cast of Grey’s Anatomy. It’s safe to say, over lockdown, I’ve become completely addicted to the show.”

Vickie – “I would love to have Kevin Hart join us for dinner. It would be a hilarious service!”

Come and run your own Premium Country Pubs branch

Do you like the sound of being an Assistant Manager at any of our multi-million-pound businesses? With the support of our management team, you’ll get to lead a team to success and motivate them to meet targets. The experience you’ll gain managing at one of our Premium Country Pubs is second to none. So what are you waiting for?

Browse Premium Country Pubs jobs , or check out Assistant Manager jobs at our other brands, which include Toby Carvery, Vintage Inns, Harvester and Miller & Carter.

And, if you want to learn more about our culture, check out our #LifeatMAB blogs .