As a Booking & Events manager for our Premium Division in the South of England, you will be responsible for the effective management and conversion of all incoming enquiries and bookings (group, tables, hire, space) – using the booking and enquiry platforms you will be mobile based so will be at times in a business or working from home.
Are you a Bookings & Events Manager seeking a fresh challenge? Do you have a passion to drive sales in restaurants and bars with true individuality?
WHAT WE CAN OFFER YOU...
Excellent basic salary
Pension scheme
Free Shares & Sharesave Scheme
Discounted food whilst working
33% discount in all Mitchells & Butlers businesses
Other flexible benefits including high-street discounts, bike to work scheme etc.
ABOUT THE ROLE & RESPONSIBILITIES...
• Liasing with stakeholders in our Premium Division; Miller & Carter, Vintage & Premium Country Pubs.
• Have a proactive approach to increasing booking enquiries and conversion of private bookings, exclusive hire and day to day customer bookings
• The generation, creation and application where required of bespoke events
• The key point of contact for all booking enquiries
• Working to predefined Key Performance Indicators
• The generation of new events and activities via both corporate group enquiries and guest direct enquiries - channels that lead to incremental sales and profit for various venues
• The coordination and utilization of key dates in order to maximise revenue and exceed prior year and budget sales
• Selling all brand and venue specific products and packages to both new and existing customers and other pre-defined products/services
• To generate a network of corporate clients to maximise corporate hire and Christmas bookings
• Selling and promoting all venue/s function space, room hire and under-utilized areas to drive new revenue streams
ESSENTIAL SKILLS
• Organised approach to balancing the need to be business facing and available for new contact to be made
• A proven track record in face-to-face sales and/or tele-sales and effective use of digital booking platforms
• Able to demonstrate knowledge of outreach/lead generating activity in previous work
• The ability to understand KPI’s and proactive lead generating.
• The successful candidate will need to have a full driving license and their own car, as there is an element of travel required.
Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you.
