As Food Safety & Quality Assurance Analyst you will be responsible for managing the Ingredient Change Management system and Investigating food & drink allergic reactions, foreign body complaints & quality complaints.
Working in an office flexible role based at our Birmingham City Centre Head Office, you’ll be part of our Safety Assurance Team reporting into the Head of Food Technical & Quality Assurance on a fixed term basis until the end of July.
Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you!
What’s in it for me…
• Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered
• Flexible working – to fit around the other important things in life
• City centre office, with smart casual dress code table tennis and table football
• Annual Bonus Scheme – We’re all about rewarding the hard work everybody puts in
• You will be part of something much bigger. At Mitchells & Butlers, we are a 44,000 strong team with over 13 brands, the opportunities are endless
• On top of all this, we offer a pension, 26 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you
What will I be doing…?
• Managing the Ingredient Change Management system and providing real time life critical information for front-line teams and guests for both food & drink
• Investigating food & drink allergic reactions, foreign body complaints & quality complaints through to their root cause analysis, consulting the finding with the Head of Food Technical & Quality Assurance and make recommendations via reporting
• Providing a data support service to the company’s food technical and safety teams, in particular: -
- Managing the process for risk rating MAB’s suppliers of food and drink and monitoring the departmental KPI’s
- Managing the Teams Internal Systems E.g. Food Tech Shared Area, Version Control
• Communicating information to our front-line teams, guests and suppliers as required i.e. Product Recalls & Withdrawals, Allergen Guide updates
What do I need…?
Just like our brands, our teams are diverse. You’ll need...
• Food Safety level 4 or above (level 4 HACCP would be advantageous)
• Demonstrate a high level of integrity
• Strong written communication skills combined with good Excel and IT skills
• Sound knowledge of Food Composition, Allergen Labelling
• Practical experience within a manufacturing or catering environment
• A good understand of production processes and a desire to train towards becoming a Qualified BRC Auditor
Working at the home of hospitality (our head office), you may not be serving our guests, but your support will put smiles on our guests and teams faces. This is the place where we get creative, train our teams and crunch our numbers. We’re all about having fun and creating moments to remember across the nation, our head office is no different.
