Learning & Development Support Advisor

We have an exciting opportunity for a Learning & Development Support Advisor to join our Learning & Development team on a 12-month Fixed term contract. Reporting into the Learning & Development Support Team Lead you will organise Mitchells and Butler’s Learning & Development offer to delegates, ensuring all training modules run effectively. You’ll provide full administration service for all courses & Support in the creation of new learning programmes, modules or interventions. You will ensure all training modules are delivered within agreed specification.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.

What’s in it for me?

• Working 35 hours per week, Monday to Friday, with some flexibility around workload and personal commitment
• 33% off at all our brands, including our hotels. Whether it’s date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered
• A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary)
• Private healthcare, dental plan, cycle to work, and keep fit schemes plus many others
• 26 days annual leave plus bank holidays
• Option to buy up to 3 weeks per year additional holiday

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

What will I be doing?

• Provide support to the business regarding their Training and Development queries.  Process nominations for courses, check individual achievements and enrol onto relevant courses and eLearning modules
• Enrol users onto correct induction programmes
• Work with Stakeholders on the back of RFW to build new training programmes into MABLE
• Maintain training records with 100% accuracy on MABLE to ensure delegates can be tracked on the system
• Manage availability of Face-to-Face training courses and ensure that courses are planned to meet geographical demand
• Manage availability of Online Training workshops ensuring that courses are planned to meet demand
• Log & monitor attendance of courses and take decisions for charging accordingly for attendance
• Analyse attendance data to ensure maximum utilisation of training programmes
• Market programmes and courses where necessary to promote engagement and course utilisation
• Arrange for course material and stationery to be present at course venues in advance of the course
• Work closely with Digital Learning Team to support course builds and implementation of new training or interventions on the back of RFW meeting
• Assist other team members in their duties on an ‘as needs’ basis, covering for sickness / holidays - following direction from the team leader
• Maintain LMS to ensure that all Learning is available as per Learning Journeys
• Liaise with Stakeholders & External suppliers to ensure training needs are met across the estate
• Any other ad-hoc duties as directed by the Team Leader

What do I need?

• Proficient administrating a Moodle or Totara site
• Proficient in the use of Microsoft Office
• Ability to adapt to new systems and processes
• Works well under pressure
• A great team player but has ability to work on own initiative
• Integrity and tact
• Has a clear and confident telephone manner
• Attention to detail
• Organisational ability
• Excellent Communicator
• Innovative
• Must always be presentable and professional
• Ability to present to large groups of candidates confidently
• Can increase efficiencies in existing processes

 Closing Date – 11.59pm on Tuesday 3nd February 2026