As Operational Practice Manager you will be responsible for supporting the area management population (geographically & cross brand) to deliver improvements in performance within the areas of; stock, cash, energy, and labour productivity.
Working in a mobile role, you’ll be part of the North OPM team, supporting approx. 95 sites, predominately located between Leicester, Coventry and Northampton. This role will be offered on a permanent basis.
Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you!
What’s in it for me as an Operational Practice Manager…?
- Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered
- Annual Bonus Scheme – We’re all about rewarding the hard work everybody puts in
- Company Car
- Mobile working: the flexibility to work from home, the office or one of our sites
- Private medical plan- to help keep you safe and secure
On top of all this, we offer a pension, 26 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
What will I be doing as an Operational Practice Manager…?
- Providing Stock and cash management support to our GMs and Frontline Teams
- Spending time across your district supporting the effective use of our key internal systems including SWS, Zonal & Teamplan through 1:1 coaching and training whilst on site
- Working in partnership with Area Manager's to proactively improve GM performance in the areas of, stock, cash, energy, and labour productivity by carrying out regular and varied styles of visits including, announced, unannounced support and coaching visits in businesses, timing and frequency determined by the risk profile
- Delivering group training sessions at districts meetings and workshops on stock & cash controls and their subsequent performance, as well as the use of our systems
- Coaching the GM and their team to improve performance and ensuring action plans devised by the GM/KM on the day of visit have all SMART measures in place whilst producing a detailed report of their findings from the visit on the day
What do I need as an Operational Practice Manager…?
Just like our brands, our teams are diverse. You’ll need...
- Strong analytical skills with excellent attention to detail
- Prioritise workload using own initiative and judgement
- Ability to demonstrate courage and conviction in the face of challenge whilst communicating effectively both verbally and in written format
- Excellent level of understanding of; cash & stock controls, Teamplan, SWS and energy efficiency
- Full, clean driving licence
Please Note: You must reside in the geography associated to this role between South Leicester, Coventry and North of Northampton
Working at the home of hospitality (our Head Office), you may not be serving our guests, but your support will put smiles on our guests and teams faces. This is the place where we get creative, train our teams and crunch our numbers. We’re all about having fun and creating moments to remember across the nation, our Head Office is no different.
Closing Date - Midnight, 3rd June 2022
