Due to success and growth, we several fixed term opportunities within our HR Shared Services team.  We are actively recruiting for HR/Payroll Advisors to join our HR support team. Working in our Birmingham city centre head offices, you will support some of our 46,000 employees by being the first point of contact for HR & Payroll related queries. We are looking for individuals who are focused on delivering a great service, who are self-starting problem solvers, and who can successfully resolve a range of queries in a swift and positive style and manner.

Why not join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we’re the home of some of the nation’s favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. We have been working in the background post pandemic to make sure we come back stronger than ever, so if you’d like to combine your love of food, with the love of your job, then look no further.

What’s in it for me?

·       Buy up to an extra 2 weeks holiday – life is for living after all! 

·       Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered

·       Charity is important to us. From the companies charities to the ones closest to your heart; you can choose how to give something back.  

·       Never a dull moment - fun, laughs and lifelong friends! 

·       Dedicated Social Committee – Offering sports events, days out and even a bake off to take part in!

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts, an online wellbeing hub; and we even give you free shares!

What will I be doing?

• Successfully handling telephone HR/Payroll queries from our employees, delivering a great service whilst adhering to team & departmental service level agreements
• Competently logging, monitoring, and chasing open HR/Payroll calls within our internal call logging system
• Liaising with other internal departments and third parties to maintain scripting and FAQs for effective query handling
• Logging and responding to feedback from the organisation about the Employee Shared Services Centre

What do I need?

• Experience in a HR/Payroll environment, with experience of PeopleNet/SAP HR is highly desirable, though not essential
• A sound working knowledge of Microsoft Outlook, Word, Excel and Powerpoint
• A passion for delivering a great service
• To be highly motivated and organised, with the ability to pro-actively problem solve
• Proven experience working well in a collaborative environment
• Strong communication skills
• The ability to handle dispute constructively and fairly

Please note:- As we have a variance of opportunities available, the length of our fixed term contracts will be discussed with you during the interview process.

 Closing Date: Midnight, 12th August 2021