Here at Mitchells & Butlers we are the home of hospitality with 16 household name brands such as Toby Carvery, Miller & Carter and O’Neills to name but a few, employing over 40,000 employees, our Payroll function plays an vital part in ensuring our employees are paid correctly so they can continue enjoying their roles. If you are a Payroll professional with a strong aptitude for figures who is looking to develop their career in a varied and challenging team lead role, we have just the exciting opportunity for you!

Join us at Mitchells & Butlers, we are at the heart of hospitality. With over 1,600 sites we’re the home of some of the nation’s favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned.

We have a fantastic opportunity for a Payroll professional to join our Payroll Team on a permanent basis, as a Payroll Control Team Lead. Whilst this role is based in Payroll the day to day activities of the Control Team provide an essential link to our Finance Department.

Working in an office flexible role, based at our Birmingham City Centre Head Office you’ll be reporting into our Assistant Payroll Manager, and will be part of our wider People Services team, who provide best in class support for all HR processes with services including hire to retire, payroll, expenses, Management Information, Helpdesk, Business Support and HR & Payroll Systems. This  role provides day to day leadership, development, and coaching to support Advisors to deliver a great service to our colleagues. 

What’s in it for me?

• Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.  
• Annual Bonus Scheme – we are all about rewarding hard work!
• Never a dull moment - fun, laughs and lifelong friends! 
• Opportunity to work on your personal development, alongside your day job

On top of all this, we offer; a pension, a private medical plan to keep you safe and secure, 26 days paid holiday plus the option to buy up to an extra 2 weeks’ holiday, high-street shopping discounts, an online wellbeing hub; and we even give you free shares!

What will I be doing?

• Lead and manage a team of Advisors to ensure services are provided in line with service levels and quality standards.
• To conduct regular 1:1 conversations, to review performance against objectives, hold team meetings each period and weekly huddles to cascade information, facilitate great teamwork by sharing workloads, challenges and discussing opportunities to support each other and improve payroll processes.
• Plan and manage resources to ensure continuity of services during breaks, planned and unplanned leave.
• Raise with other Payroll Team Leads and Managers if additional support is required for peaks or unplanned absence from other teams.
• Monitor workload and ensure all services and queries are delivered in line with time and quality service levels and any regulatory timescales.
• Manage relationships with senior stakeholders to support, advise and resolve any escalated issues or offer support, advice, and resolution.
• Ensure all processes are fully documented and regularly reviewed.
• Support the implementation of any payroll changes by supporting impact analysis, planning for changes, communications, implementation, and close review of embedding the change.
• Ensure quality standards are met and regularly reviewed with frequent monitoring and feedback to Advisors, so they have opportunities to further improve.
• Lead a culture of continuous improvement by identifying opportunities and regularly questioning and reviewing processes with the team.
• Attend Team Lead and other meetings on regular basis.

What do I need?

Just like our brands, our teams are diverse. You’ll need...  

• Good Payroll Knowledge is essential
• Experience of leading a team is desirable
• Advanced Excel skills including use of Macros
• Experience of 3rd Party Payments including AOE’s and payments to HMRC
• Working knowledge of reconciliation of control accounts to the Finance system
• Experience of pension schemes period end submissions and maintaining salary sacrifice AVC’s.
• Working knowledge of Payroll HMRC legislation.
• Previous experience of completing payroll and accrual journals.

Could you be a great addition to our team? Apply for our Payroll Control Team Leader role today and we’ll be in touch to explore how you could be part of our exciting future.

Closing Date - 11.59pm on Friday 12th July 2024