Due to compelling results driven by the Retail Capability team, specifically in supporting sales and volume growth, we have a 12-Month FTC as Retail Capability Partner.

In this role you will provide coaching activities across retail sites which will enhance the skills of the General Manager to drive sales through the development of their people. You will also support General Managers to ensure all new team members receive a full and robust induction, that there is a strong management succession pipeline in place, to in-turn drive an improvement in performance against key people metrics.

As an expert coach, you will be aligned to an operating division, reporting into a Divisional Head of People, and prioritise focus based on the people requirements of the division. This is a mobile role which will require you to have a flexible approach to travel. You will likely be visiting businesses up to 3-days per week, with the occasional day in the office.

You’ll be well rewarded…

• Company Car
• Flexible working – to work around the other important things in life.
• Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether it’s date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.  What’s more, you can also choose FIVE of your nearest and dearest and sign them up to 20% family and friend’s discount.
• Never a dull moment - fun, laughs and lifelong friends! 

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

The Opportunity – Retail Capability Partner

In this role you will operate as a divisionally aligned resource, working with the Retail Capability Manager and Head of People to define and implement activity which supports the Division in addressing the following key objectives:

• Coaching GMs to support improvements in sales culture and developing a sales focused team
• Coaching GMs to understand and identify opportunities in the service profit chain
• Coaching General Managers to build capability as an organisational priority
• Ensuring consistent inductions fully equip our management teams to develop the capability of their people
• Driving internal succession to improve the quality and quantity of capable appointments
• Developing the district trainer network to enable them to drive the people agenda
• Embedding the Internal talent management process and promote the importance of regular development catch-ups

What you’ll need to bring to the Capability Partner role:  

• Robust Coaching Skills
• Experience of coaching to improve performance and general management/leadership skills
• Experience of managing the requirements and expectations of a wide population of stakeholders
• High level of interpersonal and organisational skills
• Resilience
• Personal impact and credibility at management level
• Excellent verbal and written communication skills
• Experience in operating within a large matrix organisation
• A CIPD qualification is preferred, alongside coaching training/qualifications, or willingness to acquire

Closing date - 11.59pm Tuesday 18th June 2024