Are you an HR professional with the ability to coach and develop our population of Retail General Managers to give them the tools to help their team grow and develop, and improve overall performance? With over 1,600 sites we’re the home of some of the nation’s favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. If you’re as passionate about making a difference within hospitality as we are, we want to hear from you!

An opportunity presents itself for a permanent Retail Capability Partner who will provide coaching activities across retail sites which will enhance the skills of the General Manager to develop their people, ensuring a strong management succession pipeline and in turn aid improvement of performance against key metrics.

As an expert coach offering support to divisionally aligned areas within our Retail business, you will report into a Divisional Head of People to partner with the businesses and drive the people agenda.  This is a mobile role which and this may require you to have a flexible approach to travel.

Please note, we are encouraging applications from a nationwide basis, as the geographical area for this role is flexible.

You’ll be well rewarded…

• Company Car
• Annual Bonus Scheme – We’re all about rewarding the hard work everybody puts in
• Buy up to an extra 2 weeks holiday – life is for living after all! 
• Flexible working – to work around the other important things in life.
• Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether it’s date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.  What’s more, you can also choose FIVE of your nearest and dearest and sign them up to 20% family and friend’s discount.
• Never a dull moment - fun, laughs and lifelong friends! 

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

The Opportunity – Capability Partner

In this role you will operate as a divisionally aligned resource, working with the Retail Capability Manager to define and implement activity which supports the Division in addressing the following key objectives:

• Coaching General Managers to build capability as an organisational priority
• Ensuring consistent inductions fully equip our management teams to develop the capability of their people
• Empower and Inspire GMs to create a sales focused retail team
• Coach GMs to understand and identify opportunities in the service profit chain
• Drive internal succession to improve the quality and quantity of capable appointments
• Develop the district trainer network to enable them to drive the people agenda
• Embedding the Internal talent management process and promote the importance of regular development catch-ups
• Liaising with the talent team to build strong effective management teams

What you’ll need to bring to the Capability Partner role:  

• Robust Coaching Skills
• Experience of coaching to improve performance and general management/leadership skills
• Experience of managing the requirements and expectations of a wide population of stakeholders
• High level of interpersonal and organisational skills
• Resilience
• Personal impact and credibility at management level
• Excellent verbal and written communication skills
• Experience in operating within a large matrix organisation
• A CIPD qualification is preferred, alongside coaching training/qualifications, or willingness to acquire

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger.

Sounds like an opportunity where you could make a difference? Apply for this role today and we’ll be in touch to explore how you could be part of our exciting journey.

Closing Date - Midnight, 3rd December 2022