Supplier Relationship Manager – Property

Are you looking for an opportunity that is varied, challenging and offers the opportunity to enhance and improve the supplier performance and accounts process within our wider Property team?  We have an exciting permanent opportunity to work in a varied role and provide high level support to the Building Services function under the title of Supplier Accounts Controller.

This is not a traditional accounts payable or credit control role. The position focuses on supplier performance, commercial management, and driving value from our supply chain, alongside invoice review responsibilities. As the primary liaison you will take the lead for the on-going performance and invoice management for a number of maintenance suppliers, across a number of contracts worth circa £75m.  You will support contractor performance through regular supplier meetings, monitoring KPIs, and addressing performance issues to drive continuous improvement, while also managing the review of selected invoices for your allocated suppliers.

You will maintain excellent working relationships with Heads of Maintenance, Area Building Managers and the maintenance supply chain.  In this role, you will report into Supplier Account Manager at our Retail Support Centre in Central Birmingham.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.

You’ll be well rewarded…

• Love eating out? You’ll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or a Sunday roast at Browns Brasserie & Bar we’ve got you covered. What’s more, you can also choose FIVE of your nearest and dearest and sign them up to 20% family and friend’s discount
• Annual Bonus Scheme – We’re all about rewarding the hard work everybody puts in
• Buy up to an extra 2 weeks holiday – life is for living after all! 
• A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary).
• Private healthcare, dental plan, cycle-to-work, and keep-fit schemes.
• 26 days annual leave plus bank holidays.

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

The Opportunity – Supplier Relationship Manager

Regulatory;

• Ensure the companies liquor and associated licenses are not endangered at any time.
• Ensure health, safety considerations are paramount in all decisions and activities. 

Legal;

• Read and understand relevant sections of contracts for allocated suppliers. Ensure that the financial terms of the contracts are being adhered to.
• Ensure that contractual KPIs are adhered to.
• Ensure that contractual rates are reflected in the CAFM.
• Feedback on areas which don’t perform as well as they should for future improvements.

Cost Management;

• Review and approve invoices for allocated suppliers in line with contract terms and performance.
• Highlight any that do not meet the criteria and return these to the supplier.
• Agree prices for regularly occurring materials.
• Identify opportunities for efficiency, savings, and improved supplier delivery.

Supplier Performance Management;

• Compare KPI performance with similar contractors from the peer group, ensuring service delivery and cost control
• Lead performance management through regular meetings
• Agree targets to drive continuous improvement.
• Build and maintain excellent working relationships with suppliers and drive accountability.  

Audit;

• Where irregularities or areas of risk are found, report back and recommend future actions.

Training;

As required provide training to the allocated suppliers.

What you’ll need to bring to the Supplier relationship Manager role: 

• High level of attention to detail, with the ability to manage a varied portfolio of suppliers
• Excellent communication, presentation and interpersonal skills
• High degree of self-motivation
• Understanding of maintenance or building processes preferred
• Experience managing suppliers, contractors, or service providers is essential
• Strong commercial or operational background (not purely transactional finance)

Could you be a great addition to our team? Apply for this Supplier Relationship Manager role today and we’ll be in touch to explore how you could be part of our exciting future.

What makes Mitchells & Butlers a great place to work?  

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

Closing date: Wednesday 3rd May