Why Jake chose an IT Apprenticeship here at M&B
Do you have a passion for technology and problem-solving? If you do, then you might want to hear about Jake’s latest career move. Having just completed an IT apprenticeship within our Business Change & Technology department at Mitchells & Butlers, Jake has now been promoted to IT Asset & Configuration Manager. Way to go Jake!
We took some time to chat about his experience as an IT apprentice and what it means to be a part of the M&B family.
What attracted you to the apprenticeship?
I was actually attracted to the company first; I am a local lad and M&B has a big reputation in Birmingham. My grandparents also used to work for the brewery many years ago so are big advocates of me working here. I have had various roles in the past, but I really wanted to change direction and begin a career within IT as that is what I enjoy.
What do you like about working for M&B?
There is such a family feel within my team. We have a good laugh, but we know how to switch when it is time to knuckle down!
Why did you choose an apprenticeship scheme over college/university?
I really wanted to learn on the job - I feel that I learn better when I am thrown in the deep end. I went to college and university when I was younger but I found that theoretical learning just was not for me.
What could you say about the support you have received since you have started the apprenticeship scheme with M&B?
Everyone has been amazing. I was apprehensive to ask for help initially but everyone has taken their time to come and sit with me. My line manager Mark has been especially supportive. He has always made sure I have had a lot of time to complete the written side of my apprenticeship and no question has seemed too small or silly.
Congrats on your recent promotion as IT Asset & Configuration Manager, what do you love about your new job?
There are two sides to my role. The data side, which really appeals to my logical and analytical side, as I like things in order and I also deputise for the Change Manager which includes talking about the business strategy and being involved on a higher level. It is amazing to see things change in front of my eyes.
What advice would you give someone who is considering applying for the IT apprenticeship scheme with M&B?
I would say to go for it! I have had a fantastic experience so far. When you are on the apprenticeship, I would say not to be afraid to admit you don’t know the answer, as there is always someone who can help!
What are your future career aspirations?
Though I’m really enjoying my new role at the moment, I would definitely like to progress within M&B in the future. Career progression is important to me - I’ve just not figured out what the next step is yet.
What is your favourite employee benefit?
It has to be the 33% discount we get - I am loving the burgers at All Bar One at the moment!
Browse our opportunities at M&B
Are you self-motivated, enthusiastic and ready to kick start your IT career? You might just be the perfect new addition to our award-winning IT team. Whether you've just finished school or are looking to retrain, our apprenticeships are designed to both challenge and support you as your find your feet in your new role.
Check out our latest IT vacancies and discover more about the role, the benefits and our culture. We look forward to hearing from you!
New year, new you? Could you be our next IT Apprentice? Take a look at out our TikTok video to find out if this is the opportunity for you.
If you’re interested in finding out more about an IT career with M&B, why not browse other stories from our IT team? You can learn about the career progression opportunities and what it’s like to work in an award-winning team.
Hungry for more?
Pop in your email and we’ll dish out the tastiest stories from across M&B, served to you fresh. Choose your interests, and we’ll make sure you’re always first to the table.
By clicking submit you agree to our terms and conditions and privacy policy.
See what we’re all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Our valuesOur Stories
Teaser
Career DevelopmentContent Type
BlogPublish date
09/03/2026
Summary
When Caitlin started her photography degree, a career in hospitality wasn’t exactly part of the plan. She was simply looking for a part-time chef job that would fit around her studies. Nearly eig
by
Sophie Russell
Teaser
Career DevelopmentContent Type
BlogPublish date
08/20/2026
Summary
A lot of people join Harvester looking for a job. Many stay because they discover a career. If you enjoy working as part of a close-knit team, love the buzz of a busy kitchen and want to keep l
by
Rachel Hoggard
Teaser
Career AdviceContent Type
BlogPublish date
08/19/2026
Summary
Are you the person who keeps everyone smiling when plans change? Do you notice when somebody needs a hand? Maybe you get a real buzz from meeting new people or pulling together as part of a tea
by
Laura Kelly
Teaser
Career DevelopmentContent Type
BlogPublish date
08/19/2026
Summary
Your first hospitality job might begin as a way to earn some extra money, work around university or find something that fits alongside the rest of your life. With a few shifts under your belt,
by
Sue Bayley
Teaser
Career AdviceContent Type
BlogPublish date
08/19/2026
Summary
At Toby Carvery, we’re the Home of the Roast, where every day is a Sunday. Guests might come for the perfectly ruffled potatoes, giant Yorkies and all the trimmings, but it’s our people who help
by
Laura Kelly
Teaser
Our CultureContent Type
BlogPublish date
08/04/2026
Summary
What does a long-term hospitality career really look like? For Amanda Etherington, better known as Dula, it's meant 30 years of learning, leading and growing with M&B. Starting as a waitress in 1
by
Laura Kelly
Teaser
Our CultureContent Type
BlogPublish date
07/22/2026
Summary
Not sure whether a front of house or back of house role is right for you? Discover the differences, explore hospitality careers at M&B and find the role that matches your skills and personality.
by
Emily Seagrave
Teaser
Our CultureContent Type
BlogPublish date
07/21/2026
Summary
Thinking about becoming a Kitchen Team Leader? Discover what the role involves, the skills you'll use every day, career progression opportunities and why a Kitchen Team Leader role at M&B could b
by
Rebecca Houseago
Teaser
Career AdviceContent Type
BlogPublish date
07/13/2026
Summary
Are you nervous about what comes after school? Finishing school is a huge milestone. It's exciting, but it's completely normal to feel nervous about what comes next. As you step into the adult wo