Duty Manager

Competitive Salary
  1. Full Time
  2. Shift Supervisor
  3. Other role
  4. Birmingham
  5. Ibis Hotels

Location:

ibis Styles - Birmingham Centre, Birmingham, B3 1JE
Closing date 31.10.2024
byBun Recruiter

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As Front of House Manager at Ibis Styles, you will make sure that the day to day runs like clockwork. You will work closely with all members of the team to ensure that high standards are maintained at all times and that our guests' stay is seamless from start to finish. You'll encourage and develop your team and you'll maximise sales at every opportunity. 

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.  Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS FRONT OF HOUSE MANAGER YOU'LL...

  • Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction
  • Anticipate guests needs where possible and react to those needs to enhance guest satisfaction. 

  • Carry out Duty Manager responsibilities in order to support the Hotels business needs.

  • Ensure that the team are punctual, polite and courteous and helpful to guests and colleagues at all times.


WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...

  • Have a passion for hospitality (if you know, you know!)
  • Have a great eye for detail
  • Always give great service
  • Be a fun-loving, social, team player who is able to lead a team to success! 

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