Duty Manager
- Full Time
- Shift Supervisor
- Other role
- Birmingham
- Ibis Hotels
Location:
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As Front of House Manager at Ibis Styles, you will make sure that the day to day runs like clockwork. You will work closely with all members of the team to ensure that high standards are maintained at all times and that our guests' stay is seamless from start to finish. You'll encourage and develop your team and you'll maximise sales at every opportunity.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS FRONT OF HOUSE MANAGER YOU'LL...
- Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction
Anticipate guests needs where possible and react to those needs to enhance guest satisfaction.
Carry out Duty Manager responsibilities in order to support the Hotels business needs.
Ensure that the team are punctual, polite and courteous and helpful to guests and colleagues at all times.
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
- Have a passion for hospitality (if you know, you know!)
- Have a great eye for detail
- Always give great service
- Be a fun-loving, social, team player who is able to lead a team to success!
WANT TO KNOW MORE?
If you're still wondering what it's really like to work in any of our roles at Mitchells & Butlers, why not take a look at our blogs section?
We're regularly writing new articles and blogs showcasing our brilliant teams across all of our brands and roles so if you want to learn a little bit more before applying, head over to our Blogs section today.
DO YOU HAVE TRANSFERABLE SKILLS TO LAND A ROLE IN M&B?
Always wanted to work in hospitality but don't have the experience......or do you?
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Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…