OUR RECRUITMENT PROCESS
Applying for a new job is an exciting time, but we know it also comes with nerves... which is why we want to set you up for success and prepare you for what to expect.
If you have already applied or are thinking about applying to a bar, waiting, chef or kitchen assistant role position with us, have a look at what the recruitment process might look like for you.
Our recruitment process includes the following:
APPLICATION
A simple application process, designed to be quick & easy, even when applying from a mobile phone.
SCREENING CALL
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INTERVIEW EXPERIENCE
A sneak peak into what the job looks like and gives us an opportunity to get to know you better.
FEEDBACK
We want to make sure you have feedback, to learn from and apply to any future applications.
Online Application
Application
We want to make our application process simple, especially when applying via your mobile phone.
All we ask is for you to upload your CV (no cover letter needed!) and fill out a quick application form where you can share your details, experience, availability, and any reasonable adjustments you may need
Telephone Screening Call
The call will usually last 15–20 minutes, where the Recruitment Team will look to learn more about your experience and key behaviours for the role. The conversation will be informal, giving you the opportunity to highlight why you are suitable.
Interview at Site
If successful at telephone screening, your details will be passed to the General Manager to consider you for a face-to-face interview at your chosen site. A member of the Recruitment Team will be your main point of contact throughout the process
TOP TIPS
Ensure your CV is up to date with your most recent experience and skills added, so the Recruitment Team can assess your suitability for the role.
Let your personality shine as Hospitality is a people-first industry, so let your energy and personality shine. Greet confidently and keep your tone friendly and positive. We notice genuine enthusiasm, be yourself and show your passion.
INTERVIEW
If you are successful at application stage, you will be invited by the manager at the business to attend a face-to-face interview experience.
Your interview is a chance for us to learn more about you.
It should last between 30 - 60 minutes.
It is an opportunity for you to get to know us, understand why our business is special and what your potential role could look like.
INTERVIEW EXPERIENCE
The interview experience will involve:
Your Experience - an opportunity for you to talk through your CV in more detail.
Job Preview - business tour and a skills-based activity to gain understanding of our brand offer and your interaction with our guests and team.
Behavioural based interview questions - an opportunity for you to provide examples of real-life experiences against our M&B Behaviours.
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We truly believe that feedback is a gift, and we want to thank you for taking the time to meet with us. Your effort matters, and we want you to feel valued throughout every part of your experience with us.
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Our aim is that every candidate hears back from the manager at the business they applied to, within 7 days of their interview, with an update on the outcome and the option to receive feedback. If you haven’t heard from us by then, please feel free to get in touch with the site directly — we want to make sure you get the information you need.
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Top tip: Let feedback support your journey If you’re not successful this time, we hope the feedback you receive helps you grow and feel even more confident for future opportunities, whether with M&B or elsewhere.
And if you do join us, your feedback can be a great starting point for conversations with your new line manager as you settle in.