Read all about it! Samantha's experience as a Team Leader apprentice
Read all about it! Samantha's experience as a Team Leader apprentice
Samantha completed our Team Leader Level 2 programme at the The Gryphon Harvester in London. She spoke to us about the programme:
What do you like best about working for M&B?
What I like most about working for M&B is getting to meet new people, both colleagues or customers. I have met some life long friends along the way.
What attracted you to a M&B apprenticeship?
I was attracted to the apprenticeship because it was an opportunity to build on my knowledge and experience, which has helped me with my shift supervising.
What has been your highlight of the apprenticeship experience?
The highlight of my apprenticeship was learning new skills and using them in practice at work. This really helped me to manage my team and when dealing with customers.
What is your favourite part of your job role?
My favourite part of my job role is getting to interact with new people everyday and making sure that their experience at my restaurant is the best possible.
Has the apprenticeship made you view your job role differently?
Yes I would say my apprenticeship has changed my view on my job role differently. For example, it has allowed me to appreciate why certain company policies have been put in place in order to protect us.
Were there any challenges in your role, if you how did you overcome them?
Yes I have had to deal with various challenges throughout my role. These include both team members and customers but the main thing to remember when dealing with any situation is to keep calm and sympathise.
Would you recommend an apprenticeship to your team or friends?
Yes I would definitely recommend this apprenticeship!
What would you tell someone who is considering starting a M&B apprenticeship?
I would advise anyone starting a M&B apprenticeship to be positive and enthusiastic about the role and tasks that will be carried out. This will help you to enjoy the apprenticeship, and also help you be noticed and remembered.
What is your next career goal?
My next goal is to use the knowledge and skills I have learned throughout my course and move up within the company.
Find out more about an apprenticeship with M&B
Ready to take your next career step? Check out our current management apprenticeships and get your application started. We also have chef and bar and waiting apprenticeships.
Receive articles like this
See what we're all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Some articles you might like
Teaser
GeneralContent Type
BlogPublish date
11/22/2024
Summary
In today's busy world of pubs and bars, it's not just about the drinks. What really sets a place apart is how well they treat their guests. At M&B, we believe that every interaction is an opportu
by
Katie Handy
Teaser
ApprenticeshipContent Type
BlogPublish date
11/04/2024
Summary
Are you toying with the idea of doing an apprenticeship rather than going to university? Or maybe you’re already working but you think a qualification will boost your CV? Whatever stage you’re
by
Sue Bayley
Teaser
CultureContent Type
BlogPublish date
10/02/2024
Summary
Mulled wine and pigs in blankets season is upon us, and we're ramping up for a busy time of year. Our hospitality teams work hard all year round, but in December they make experiences extra special
by
Amandeep Chahal
Teaser
ApprenticeshipContent Type
BlogPublish date
09/24/2024
Summary
What are Chef Apprenticeships? Chef apprenticeships at M&B are a fantastic opportunity if you’re passionate about food and eager to learn on the job! With our award-winning programme, you’ll di
by
Sophie Dawson
Teaser
GeneralContent Type
BlogPublish date
08/28/2024
Summary
So, the day is finally here! You've opened that envelope, and checked those results online, and whether you’re jumping for joy or feeling a little lost, one thing's for sure – your next chapter i
by
Laura Kelly
Teaser
ApprenticeshipContent Type
BlogPublish date
08/22/2024
Summary
At Mitchells & Butlers, we are committed to developping our people and are proud to offer our employees the opportunities to be #ReachingNewHeights in their careers. One way to seize the opportu
by
Steven Miles
Teaser
ApprenticeshipContent Type
BlogPublish date
07/16/2024
Summary
Ben Bishop joined the Vintage Inns team as a Bar and Waiting Apprentice, gaining himself a Hospitality Team Member Level 2. Wondering what exactly is a Bar and Waiting Apprenticeship? As the frie
by
Katie Handy
Teaser
CultureContent Type
BlogPublish date
06/18/2024
Summary
To celebrate National Coming Out Day this year, we spoke to several people at M&B to hear about their experience, including Keith Meadows who works at The Hesketh Arms Pub & Restaurant. Keith is o
by
Rachel Weaver
Teaser
GeneralContent Type
BlogPublish date
02/28/2024
Summary
Welcome to your go-to guide for mastering hospitality interviews! Working in a pub, bar or restaurant is like no other job. It’s a whirlwind of excitement, human connection and showing guests a good t
by
Amandeep Chahal
Teaser
KitchenContent Type
BlogPublish date
02/06/2024
Summary
To celebrate this year’s National Apprenticeship Week, we want to introduce you to someone… Meet Tristan, our kitchen whiz at Miller and Carter Grantham! Ditching the traditional route post-school,
by
Sophie Russell
Jobs you might like...
Salary
Minimum wage plus tips
Location
Salisbury Arms, Edinburgh, EH16 5AD
Departments
Bar and waiting Apprenticeships
Hours
Full Time
Vacancy Type
Other role
Brand
Premium Country Pubs
Location
Edinburgh
Description
As Bar and Waiting Staff at the Salisbury Arms, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites
Reference
2331659
Expiry Date
01/01/0001
Salary
£258.00 - 343.20 per week
Location
Browns - Beaconsfield, HP9 1LW
Departments
Chef Apprenticeships
Hours
Full Time
Brand
Browns
Description
As an apprentice Chef at Browns, we will help you master our menu, with your food being the reason guests keep coming through our doors! You'll thrive off the hustle and bustle of a fast-paced kitchen
Reference
VA/243151
Expiry Date
01/01/0001
Salary
£258.00 - 343.20 per week
Location
Devonshire Arms - Blackpool, FY2 0TL
Departments
Bar and waiting Apprenticeships
Hours
Full Time
Brand
Mitchells & Butlers
Description
As Bar and Waiting Staff at Sizzling Pubs and Grill, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favou
Reference
VA/243146
Expiry Date
01/01/0001
Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.