Working towards a team leader role: Olivia's apprenticeship story
Working towards a team leader role: Olivia's apprenticeship story
Olivia completed our Team Leader Level 2 programme at Pretty Pigs, a Stonehouse restaurant in Tamworth. She spoke to us about the programme:
What do you like best about working for M&B?
The people in the business, opportunities to progress.
What attracted you to a M&B apprenticeship?
Help to support with progression
What has been your highlight of the apprenticeship experience?
Nikki my trainer, and the apprenticeship helped me to grow confidence and learn new skills.
What is your favourite part of your job role?
Serving guests and meeting new people.
Has the apprenticeship made you view your job role differently?
Yes, I feel like I learn all aspects of being a team leader, seeing the business as a whole.
Were there any challenges in your role, if you how did you overcome them?
Managing more mature members of staff, working on it – adapt my approach.
Would you recommend an apprenticeship to your team or friends?
Yes.
What would you tell someone who is considering starting a M&B apprenticeship?
Do the work within timeframe set, don’t leave it til last minute!
What is your next career goal?
District Trainer.
Would you consider doing the next level to further enhance your skills?
Yes.
Interested in an Apprenticeship?
At Mitchells and Butlers, we have a range of apprenticeships to suit people at every level, whether that's chefs, management or bar and waiting staff.
Receive articles like this
See what we're all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Some articles you might like
Teaser
ManagementContent Type
BlogPublish date
12/04/2024
Summary
Thinking about becoming a General Manager? Here’s what you’ll need to succeed The path to becoming a General Manager is as rewarding as it is challenging, but success doesn’t happen by chance. I
by
Laura Kelly
Teaser
CultureContent Type
BlogPublish date
12/04/2024
Summary
At Mitchells & Butlers (M&B), our General Managers are the heartbeat of our business, driving excellence in hospitality and creating unforgettable guest experiences. We believe in celebrating su
by
Rebecca Skeet
Teaser
ManagementContent Type
BlogPublish date
11/28/2024
Summary
Temporary Christmas jobs are a great way to earn extra cash for the holidays while gaining valuable work experience. They offer the chance to build new skills and try out roles like bar, waiting
by
Rebecca Skeet
Teaser
KitchenContent Type
BlogPublish date
11/28/2024
Summary
If you’ve ever wondered what it’s like to lead a buzzing kitchen team, create memorable dining experiences, and make your mark in hospitality, you’re in the right place. To give you a better ide
by
Laura Kelly
Teaser
CultureContent Type
BlogPublish date
11/27/2024
Summary
As we approach St Andrew’s Day, it’s the perfect time to celebrate not only the rich culture and history of Scotland but also the opportunities available within Mitchells and Butlers. What is St
by
Rebecca Skeet
Teaser
Bar and WaitingContent Type
BlogPublish date
11/27/2024
Summary
It’s that time of year again, university students are going back, freshers is in full swing, and so many students are moving across the country! We know that having a pub job at uni is the best
by
Rachel Weaver
Teaser
GeneralContent Type
BlogPublish date
11/22/2024
Summary
In today's busy world of pubs and bars, it's not just about the drinks. What really sets a place apart is how well they treat their guests. At M&B, we believe that every interaction is an opportu
by
Katie Handy
Teaser
Bar and WaitingContent Type
BlogPublish date
11/22/2024
Summary
So, you're thinking about a bar job in London? Let me tell you, it's not just a job – it's a lifestyle upgrade! Picture this: every shift is a chance to meet new people, learn new skills, and ex
by
Rebecca Houseago
Teaser
Bar and WaitingContent Type
BlogPublish date
11/06/2024
Summary
What is a part-time job?A part-time job is pretty much what it sounds like—a role where you work fewer hours than a full-time position. For anyone looking to earn some extra income, balance work
by
Sophie Dawson
Teaser
ManagementContent Type
BlogPublish date
11/06/2024
Summary
At Mitchells & Butlers, we pride ourselves on the growth and development opportunities we provide to our employees. We recently had the pleasure of speaking with Christian, General Manager of th
by
Rebecca Houseago
Jobs you might like...
Salary
Competitive Salary
Location
Dragon Fly, Duffryn, NP10 8BB
Departments
Waiting Staff
Hours
Part Time
Vacancy Type
Other role
Brand
Vintage
Location
Duffryn
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Part Time T
Reference
2350212
Expiry Date
01/01/0001
Salary
Competitive Salary
Location
Dragon Fly, Duffryn, NP10 8BB
Departments
Waiting Staff
Hours
Part Time
Vacancy Type
Other role
Brand
Vintage
Location
Duffryn
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Unwrap your per
Reference
2350211
Expiry Date
01/01/0001
Salary
Competitive Salary
Location
Toby Carvery - Castle Bromwich, Birmingham, B36 0AG
Departments
Kitchen Assistant
Hours
Full Time
Vacancy Type
Other role
Brand
Toby Carvery
Location
Birmingham
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! With your suppor
Reference
2350158
Expiry Date
01/01/0001
Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.