Working towards a team leader role: Olivia's apprenticeship story

Working towards a team leader role: Olivia's apprenticeship story

Emily Smith our consultant managing the role
Date posted: 26/08/2020

Olivia completed our Team Leader Level 2 programme at Pretty Pigs, a Stonehouse restaurant in Tamworth. She spoke to us about the programme:

What do you like best about working for M&B?

The people in the business, opportunities to progress. 

What attracted you to a M&B apprenticeship?

Help to support with progression 

What has been your highlight of the apprenticeship experience?

Nikki my trainer, and the apprenticeship helped me to grow confidence and learn new skills. 

What is your favourite part of your job role?

Serving guests and meeting new people.

Has the apprenticeship made you view your job role differently?

Yes, I feel like I learn all aspects of being a team leader, seeing the business as a whole.

Were there any challenges in your role, if you how did you overcome them?

Managing more mature members of staff, working on it – adapt my approach.

Would you recommend an apprenticeship to your team or friends?

Yes.

What would you tell someone who is considering starting a M&B apprenticeship?

Do the work within timeframe set, don’t leave it til last minute!

What is your next career goal?

District Trainer.

Would you consider doing the next level to further enhance your skills?

Yes.

Interested in an Apprenticeship?

At Mitchells and Butlers, we have a range of apprenticeships to suit people at every level, whether that's chefs, management or bar and waiting staff. 



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