Got what it takes to be a restaurant leader? Team Leader apprentice Samantha shares her story

Got what it takes to be a restaurant leader? Team Leader apprentice Samantha shares her story

Emily Smith our consultant managing the role
Date posted: 17/09/2020

Samantha completed our Team Leader Level 2 programme at the The Globe Inn, a Vintage Inn in Bath. She spoke to us about the programme:

What do you like best about working for M&B? 

There’s so many opportunities with M&B. I can easily get any training I need to progress in my job and have the support I need to progress. 

What attracted you to a M&B apprenticeship? 

I wanted to move up in my career and M&B gave me the opportunity to do that by doing these apprenticeships. They’re flexible as well and allows you to train while doing your job. 

What has been your highlight of the apprenticeship experience? 

As soon as I finished the first course I was basically straight on to the next one. I’ve learnt so much with the apprenticeship it really helps me be better in my job. 

What is your favourite part of your job role? 

Being able to work in a great team where we are all supportive of each other. Training new members and seeing them progress is pretty rewarding. 

Has the apprenticeship made you view your job role differently? 

Yes, within my job role I think about what I’m doing more, how I can improve and how the things I learn in the apprenticeship can be implemented in my job. 

Were there any challenges in your role, if you how did you overcome them? 

Yes, I have worked in the same site for just about four years so, the biggest challenge in my job role is getting the team to progress with me. When I first started to progress and have more of a managerial role it was a bit of a challenge getting the team to see me as more than a team member but they have all been really supportive once I explained my goal. Existing management are also really supportive and allow me to be more involved with things happening in the business. 

Would you recommend an apprenticeship to your team or friends?

 Yes definitely. If anyone would like to improve in their existing job role or progress through roles I would highly recommend an apprenticeship. 

What would you tell someone who is considering starting a M&B apprenticeship? 

Make the most of it. There is so much you can get out of a M&B apprenticeship and it’s so flexible to you and your hours/personal life. It really does teach you a lot. Also don’t be afraid to ask for help from your trainer, team or management. They’re there to help you. 

What is your next career goal? 

Next I’d like to become shift supervisor in the site I’m in at the moment then work my way up, one day hopefully I’ll be able to run my own business. 

Interested in an apprenticeship?

At Mitchells and Butlers, we have a range of apprenticeships to suit people at every level, whether that's chefs, management or bar and waiting staff. 


List #1

Some articles you might like

waiting staff greeting guests at M&B - customer service in hospitality
Crafting memorable moments: The importance of customer service at M&B

Teaser

General

Content Type

Blog

Publish date

11/22/2024

Summary

In today's busy world of pubs and bars, it's not just about the drinks. What really sets a place apart is how well they treat their guests. At M&B, we believe that every interaction is an opportu

Teaser

Find out more
Katie Handy

by

Katie Handy

Katie Handy

by

Katie Handy

5 reasons you'll love an apprenticeship with Mitchells & Butlers

Teaser

Apprenticeship

Content Type

Blog

Publish date

11/04/2024

Summary

Are you toying with the idea of doing an apprenticeship rather than going to university? Or maybe you’re already working but you think a qualification will boost your CV? Whatever stage you’re

Teaser

Whatever stage you’re at in your career we want to help you make the right decision for your next steps. Here's why we think our apprenticeships are the bees knees.

Find out more
Sue Bayley

by

Sue Bayley

Sue Bayley

by

Sue Bayley

What can you expect from a Christmas job at M&B?

Teaser

Culture

Content Type

Blog

Publish date

10/02/2024

Summary

Mulled wine and pigs in blankets season is upon us, and we're ramping up for a busy time of year. Our hospitality teams work hard all year round, but in December they make experiences extra special

Teaser

Find out more
Amandeep Chahal

by

Amandeep Chahal

Amandeep Chahal

by

Amandeep Chahal

chef apprentice preparing food
What does a Chef Apprentice do?

Teaser

Apprenticeship

Content Type

Blog

Publish date

09/24/2024

Summary

What are Chef Apprenticeships?  Chef apprenticeships at M&B are a fantastic opportunity if you’re passionate about food and eager to learn on the job!  With our award-winning programme, you’ll di

Teaser

Find out more
Sophie Dawson

by

Sophie Dawson

Sophie Dawson

by

Sophie Dawson

man walking into all bar one smiling
Got your A-level results? Here's what to do next

Teaser

General

Content Type

Blog

Publish date

08/28/2024

Summary

So, the day is finally here! You've opened that envelope, and checked those results online, and whether you’re jumping for joy or feeling a little lost, one thing's for sure – your next chapter i

Teaser

Whatever your long-term goals are, starting your journey at M&B could be a stepping stone in the right direction.

Find out more
Laura Kelly

by

Laura Kelly

Laura Kelly

by

Laura Kelly

two females standing in front of a lake with head touches on
Why a HR apprenticeship was Lauren's best career move

Teaser

Apprenticeship

Content Type

Blog

Publish date

08/22/2024

Summary

At Mitchells & Butlers, we are committed to developping our people and are proud to offer our employees the opportunities to be #ReachingNewHeights in their careers. One way to seize the opportu

Teaser

Find out more
Steven Miles

by

Steven Miles

Steven Miles

by

Steven Miles

ben shaking hands with a man at the pub
Discover Ben's journey: Why a Bar and Waiting Apprenticeship might be your perfect fit

Teaser

Apprenticeship

Content Type

Blog

Publish date

07/16/2024

Summary

Ben Bishop joined the Vintage Inns team as a Bar and Waiting Apprentice, gaining himself a Hospitality Team Member Level 2.  Wondering what exactly is a Bar and Waiting Apprenticeship? As the frie

Teaser

Find out more
Katie Handy

by

Katie Handy

Katie Handy

by

Katie Handy

keith pictured in a pub holding an award and a bottle of alcohol
Keith explains how M&B has been supportive of the LGBTQ+ community

Teaser

Culture

Content Type

Blog

Publish date

06/18/2024

Summary

To celebrate National Coming Out Day this year, we spoke to several people at M&B to hear about their experience, including Keith Meadows who works at The Hesketh Arms Pub & Restaurant. Keith is o

Teaser

Find out more
Rachel Weaver

by

Rachel Weaver

Rachel Weaver

by

Rachel Weaver

Waitress bringing food to the couple by the table
How to navigate hospitality interview questions

Teaser

General

Content Type

Blog

Publish date

02/28/2024

Summary

Welcome to your go-to guide for mastering hospitality interviews! Working in a pub, bar or restaurant is like no other job. It’s a whirlwind of excitement, human connection and showing guests a good t

Teaser

Working in a pub, bar or restaurant is like no other job. It’s a whirlwind of excitement, human connection and showing guests a good time.

Find out more
Amandeep Chahal

by

Amandeep Chahal

Amandeep Chahal

by

Amandeep Chahal

Tristan in the kitchen preparing a meal
How Tristan has built skills for life through a chef apprenticeship

Teaser

Kitchen

Content Type

Blog

Publish date

02/06/2024

Summary

To celebrate this year’s National Apprenticeship Week, we want to introduce you to someone… Meet Tristan, our kitchen whiz at Miller and Carter Grantham! Ditching the traditional route post-school,

Teaser

Wondering what perks await you in a kitchen apprenticeship? Tristan's got the scoop – think boosted confidence, time management, and organisation.

Find out more
Sophie Russell

by

Sophie Russell

Sophie Russell

by

Sophie Russell

Jobs

Jobs you might like...

Chef Apprenticeship

Salary

£258.00 - 343.20 per week

Location

Browns - Beaconsfield, HP9 1LW

Departments

Chef Apprenticeships

Hours

Full Time

Brand

Browns

Description

As an apprentice Chef at Browns, we will help you master our menu, with your food being the reason guests keep coming through our doors! You'll thrive off the hustle and bustle of a fast-paced kitchen

Reference

VA/243151

Expiry Date

01/01/0001

Apply Add to shortlist
Bar and Waiting Apprenticeship

Salary

£258.00 - 343.20 per week

Location

Devonshire Arms - Blackpool, FY2 0TL

Departments

Bar and waiting Apprenticeships

Hours

Full Time

Brand

Mitchells & Butlers

Description

As Bar and Waiting Staff at Sizzling Pubs and Grill, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favou

Reference

VA/243146

Expiry Date

01/01/0001

Apply Add to shortlist
Bar and Waiting Apprenticeship

Salary

£258.00 - 343.20 per week

Location

Stag and Hounds - London, N9 9JW

Departments

Chef Apprenticeships

Hours

Full Time

Brand

Ember Inns

Description

As an apprentice Bar and Waiting Saff at Ember Inns,you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favour

Reference

VA/243106

Expiry Date

01/01/0001

Apply Add to shortlist
 

job search