Got what it takes to be a restaurant leader? Team Leader apprentice Samantha shares her story
Got what it takes to be a restaurant leader? Team Leader apprentice Samantha shares her story
Samantha completed our Team Leader Level 2 programme at the The Globe Inn, a Vintage Inn in Bath. She spoke to us about the programme:
What do you like best about working for M&B?
There’s so many opportunities with M&B. I can easily get any training I need to progress in my job and have the support I need to progress.
What attracted you to a M&B apprenticeship?
I wanted to move up in my career and M&B gave me the opportunity to do that by doing these apprenticeships. They’re flexible as well and allows you to train while doing your job.
What has been your highlight of the apprenticeship experience?
As soon as I finished the first course I was basically straight on to the next one. I’ve learnt so much with the apprenticeship it really helps me be better in my job.
What is your favourite part of your job role?
Being able to work in a great team where we are all supportive of each other. Training new members and seeing them progress is pretty rewarding.
Has the apprenticeship made you view your job role differently?
Yes, within my job role I think about what I’m doing more, how I can improve and how the things I learn in the apprenticeship can be implemented in my job.
Were there any challenges in your role, if you how did you overcome them?
Yes, I have worked in the same site for just about four years so, the biggest challenge in my job role is getting the team to progress with me. When I first started to progress and have more of a managerial role it was a bit of a challenge getting the team to see me as more than a team member but they have all been really supportive once I explained my goal. Existing management are also really supportive and allow me to be more involved with things happening in the business.
Would you recommend an apprenticeship to your team or friends?
Yes definitely. If anyone would like to improve in their existing job role or progress through roles I would highly recommend an apprenticeship.
What would you tell someone who is considering starting a M&B apprenticeship?
Make the most of it. There is so much you can get out of a M&B apprenticeship and it’s so flexible to you and your hours/personal life. It really does teach you a lot. Also don’t be afraid to ask for help from your trainer, team or management. They’re there to help you.
What is your next career goal?
Next I’d like to become shift supervisor in the site I’m in at the moment then work my way up, one day hopefully I’ll be able to run my own business.
Interested in an apprenticeship?
Receive articles like this
See what we're all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Some articles you might like
Teaser
GeneralContent Type
BlogPublish date
11/22/2024
Summary
In today's busy world of pubs and bars, it's not just about the drinks. What really sets a place apart is how well they treat their guests. At M&B, we believe that every interaction is an opportu
by
Katie Handy
Teaser
ApprenticeshipContent Type
BlogPublish date
11/04/2024
Summary
Are you toying with the idea of doing an apprenticeship rather than going to university? Or maybe you’re already working but you think a qualification will boost your CV? Whatever stage you’re
by
Sue Bayley
Teaser
CultureContent Type
BlogPublish date
10/02/2024
Summary
Mulled wine and pigs in blankets season is upon us, and we're ramping up for a busy time of year. Our hospitality teams work hard all year round, but in December they make experiences extra special
by
Amandeep Chahal
Teaser
ApprenticeshipContent Type
BlogPublish date
09/24/2024
Summary
What are Chef Apprenticeships? Chef apprenticeships at M&B are a fantastic opportunity if you’re passionate about food and eager to learn on the job! With our award-winning programme, you’ll di
by
Sophie Dawson
Teaser
GeneralContent Type
BlogPublish date
08/28/2024
Summary
So, the day is finally here! You've opened that envelope, and checked those results online, and whether you’re jumping for joy or feeling a little lost, one thing's for sure – your next chapter i
by
Laura Kelly
Teaser
ApprenticeshipContent Type
BlogPublish date
08/22/2024
Summary
At Mitchells & Butlers, we are committed to developping our people and are proud to offer our employees the opportunities to be #ReachingNewHeights in their careers. One way to seize the opportu
by
Steven Miles
Teaser
ApprenticeshipContent Type
BlogPublish date
07/16/2024
Summary
Ben Bishop joined the Vintage Inns team as a Bar and Waiting Apprentice, gaining himself a Hospitality Team Member Level 2. Wondering what exactly is a Bar and Waiting Apprenticeship? As the frie
by
Katie Handy
Teaser
CultureContent Type
BlogPublish date
06/18/2024
Summary
To celebrate National Coming Out Day this year, we spoke to several people at M&B to hear about their experience, including Keith Meadows who works at The Hesketh Arms Pub & Restaurant. Keith is o
by
Rachel Weaver
Teaser
GeneralContent Type
BlogPublish date
02/28/2024
Summary
Welcome to your go-to guide for mastering hospitality interviews! Working in a pub, bar or restaurant is like no other job. It’s a whirlwind of excitement, human connection and showing guests a good t
by
Amandeep Chahal
Teaser
KitchenContent Type
BlogPublish date
02/06/2024
Summary
To celebrate this year’s National Apprenticeship Week, we want to introduce you to someone… Meet Tristan, our kitchen whiz at Miller and Carter Grantham! Ditching the traditional route post-school,
by
Sophie Russell
Jobs you might like...
Salary
Minimum wage plus tips
Location
Salisbury Arms, Edinburgh, EH16 5AD
Departments
Bar and waiting Apprenticeships
Hours
Full Time
Vacancy Type
Other role
Brand
Premium Country Pubs
Location
Edinburgh
Description
As Bar and Waiting Staff at the Salisbury Arms, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites
Reference
2331659
Expiry Date
01/01/0001
Salary
£258.00 - 343.20 per week
Location
Devonshire Arms - Blackpool, FY2 0TL
Departments
Bar and waiting Apprenticeships
Hours
Full Time
Brand
Mitchells & Butlers
Description
As Bar and Waiting Staff at Sizzling Pubs and Grill, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favou
Reference
VA/243146
Expiry Date
01/01/0001
Salary
£258.00 - 343.20 per week
Location
Stag and Hounds - London, N9 9JW
Departments
Chef Apprenticeships
Hours
Full Time
Brand
Ember Inns
Description
As an apprentice Bar and Waiting Saff at Ember Inns,you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favour
Reference
VA/243106
Expiry Date
01/01/0001
Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.