What is an assistant manager? Your guide to starting a leadership career at M&B

Ready to take the first step in your leadership journey? Becoming an assistant manager at M&B could be just what you’re looking for! 

If you're passionate about hospitality, enjoy working with people, and want to make a real impact in a thriving business, this role could be your perfect fit. 

In this guide, we’ll break down what being an assistant manager at M&B is all about, the skills you need to succeed, and why it’s such a great way to start building your leadership career. 

Assistant manager responsibilities 

As an assistant manager, you’ll be right at the heart of the action, making sure everything runs smoothly and stepping in as Duty Manager when the General Manager isn’t around. 

Think of yourself as the glue that holds the team together—keeping things organised, solving problems, and making sure every shift is a success.

You’ll also be a mentor and motivator, training your team and giving them the confidence to deliver top-notch food, drinks, and service. They’ll be looking to you for guidance, so being a great role model is key!

Most importantly, you’ll be creating those unforgettable moments that keep guests coming back. 

Whether it’s making sure service runs like clockwork or adding those little touches that make a visit special, you’ll be leading the way in delivering the kind of experience that makes people say, “We have to come back here!”

Assistant manager skills and qualifications 

We’re not just looking for experience—we’re looking for the right people. At M&B, it’s all about finding team players who bring energy, passion, and a positive attitude to work every day. 

If you love working with people, thrive in a fast-paced environment, and have a natural ability to lead and support others, you’ll fit right in.

Of course, some experience in hospitality or management will help, but what really matters is your ability to communicate, problem-solve, and keep a cool head under pressure. 

You’ll be leading by example, so being approachable, supportive, and willing to get stuck in with the team is a must.

We believe in developing our people, so if you’ve got the right mindset and a drive to grow, we’ll give you all the tools and training you need to build a successful leadership career with us.

Why M&B is the perfect place to start your leadership career

At M&B, we don’t just offer jobs—we build careers. If you’re looking to take that next step into leadership, there’s no better place to do it. 

We’re all about growing our own talent, which means you’ll get hands-on experience, expert training, and plenty of opportunities to develop your skills.

From day one, you’ll be supported by a team that wants to see you succeed. Whether it’s through structured training, mentoring from experienced managers, or real on-the-job learning, we’ll help you build the confidence and skills you need to lead.

And the best part? There’s always room to progress. Many of our General Managers started as assistant managers, and with the right attitude and ambition, you could be next. 

Take Chris, for example, who was part of the Retail Graduate Scheme, which put him in a great position to start as an Assistant Manager and progress to a General Manager. 

How to become an assistant manager at M&B 

No CV to hand? No problem! We've made our application process mobile-friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! 

Apply to our assistant manager jobs today and kickstart your leadership career today.