IT Vendor Manager

Are you an experienced IT Vendor Manager looking to draw on your proven expertise in a multi-functional company and industry? If so, we may have an opportunity for you! As Mitchells & Butlers, we own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are actively sourcing a Vendor Manager to join our award winning internal IT team and join our journey!

The Opportunity – IT Vendor Manager 

You will make an impact in role by focusing and delivering across four key areas: Relationship Management, Contract & Performance Management, Budget Management & Vendor Selection Management. As IT Vendor Manager you will: -

• Establishing and maintaining mutually beneficial relationships with IT vendors
• Monitoring and measuring vendor performance against their contractual obligations; with a focus prioritised by the vendor’s strategic importance to Mitchells & Butlers.
• Within Contract & Vendor Performance Management: -
• Ensuring vendor contracts are both cost effective and deliver high quality service
• Ensuring vendors meet contractual obligations, and
• Where appropriate implementing agreed processes to remediate and improve vendor performance through measurable performance metrics
• Driving and developing effective working relationships with internal stakeholders, especially in the Procurement and Legal teams and with business owners
• Working closely with both IT Project Managers and IT Service Delivery Managers to onboard new services; supporting with necessary commercial and contractual agreement
• Supporting the delivery of timely business outcomes, within a fast-paced environment, by employing a pragmatic approach and ensuring necessary and sufficient contractual controls.
• Influencing, engage and negotiate with vendors and internal stakeholders to find the best outcome for the business
• Managing significant budgets and control payment schedules for the vendors

You’ll be well rewarded…

• Annual bonus scheme worth up to 30% of your salary. We’re all about rewarding hard work
• Permanent contract with full time hours, and flexible working available to fit work around your personal commitments
• Working at our Retail Support Centre located in the heart of Birmingham, with the option to work from home / remotely regularly, if preferred
• A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary)
• 26 days annual leave plus bank holidays, plus option to buy up to 2 weeks extra holiday – life is for living after all!
• Opportunity to opt in to Sharesave Plan, enabling you to save to buy shares or have money returned
• 33% off at all our brands, including our hotels. Whether it’s date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered!
• Private healthcare, dental plan, cycle to work, and keep fit schemes

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

What you’ll need to bring to this IT Vendor Manager role…

• Established professional with solid experience delivering in a IT or Vendor Management or Contract Management role
• Proven capability in influencing, engaging and negotiating with a variety of vendors and internal key stakeholders
• Proven track record in agile contract management, change control and dispute management

• Ability to work to deadlines and project timelines, priorities and workload

Closing Date – Wednesday 20th March 2024