Kiran shares his story of working in hospitality with autism

Kiran shares his story of working in hospitality with autism

Amandeep Chahal our consultant managing the role
Date posted: 28/11/2022

At Mitchells and Butlers (M&B) we provide opportunities for anyone who is willing to work hard, have fun, and show their passion. Embracing the unique qualities of all our team members is what makes the M&B family so strong.

Kiran joined M&B 3 months ago as a Front of House team member and has already made a real impact on both his team and his guests. Kiran has Autism, which can present him with challenges however, this hasn’t held Kiran back. With the support of Alice his General Manger and the rest of his team, Kiran has grown in confidence in his role and is now flourishing. We spoke to them both to find out how Kiran’s uniqueness makes him such a valued member of their team and to get an honest insight into some of the challenges they have faced and conquered along the way.

Meet Kiran, Front of House Team Member

Why did you choose to work at M&B?

I have dined in a few M&B’s myself, so thought it would be a nice to work in one.

What do you enjoy most about your job?

Serving customers and earning tips.

Do you think M&B is a good place for people with Autism to work?

Yes, they are very open and inclusive.

How do your team and managers support you in your job?

By showing me the ropes and checking in to make sure I am ok.

Would you recommend a job at M&B to someone who also has Autism?

100%. I am very grateful to have been offered this role.

Meet Alice, General Manager

How have you adapted your management style to meet Kiran’s needs?

I have learnt that Kiran works well with clear and structured information, therefore when anything is new, I make sure that this is the approach I take. I take my time to make sure that I let him know what we are going to do and make sure that if he is unsure on something he can ask. I have also found that Kiran likes to be shown things the first time around, so I made sure that this has been introduced.

What steps have you taken to learn more about Kiran’s learning needs and how to support him?

Our central HR team sent me a useful link to a website on employing a team member with Autism that outlined what Autism is and what to expect. The website also gave me tips on how I can adapt my management style to suit Kiran.

We also have a long-term team member whose Grandson is Autistic, so on occasion I have spoken to her and she has made suggestions on how I can be supporting Kiran.

As a manager, what have you learnt from having Kiran as a team member?

I have learnt so much from Kiran, he has helped me develop my approach and management style.  I learnt to be patient and understanding of different needs.

What makes Kiran such an amazing addition to your team and the M&B family?

Kiran is an amazing addition to The Boot, he is very keen to learn and has a fantastic attitude. Kiran always makes sure his teammates are happy. His smile and positive mindset makes you want to smile too. It’s a joy to have Kiran as part of my team.

HAVE YOU BEEN INSPIRED BY KIRAN’S STORY?

There's a place for everyone in our pubs, bars, and restaurants and that’s why we welcome team members from all different backgrounds. If you like the sound of the culture at M&B, and you’re looking for your next job where you can make a difference within an inclusive team, browse our available kitchenbar and waiting jobs today.

Alternatively, sign up to job alerts so you’re the first to know about our latest opportunities.


List #1

Some articles you might like

Scenery of Paris, a capital city of France and is renowned for its rich history, art, fashion, and culture, known for its charming neighborhoods, delicious
Paris Olympic Sports vs. Hospitality Jobs: Finding the Parallels

Teaser

General

Content Type

Blog

Publish date

07/16/2024

Summary

Ever thought about how much an Olympic athlete has in common with your favourite bartender or chef? It might sound a bit crazy, but stick with me—there are some wild and fun similarities between

Teaser

Find out more
Rebecca Houseago

by

Rebecca Houseago

Rebecca Houseago

by

Rebecca Houseago

bar staff mixing cocktails in a bar
How to get a bar job with no experience

Teaser

Bar and Waiting

Content Type

Blog

Publish date

07/16/2024

Summary

So, you want to get a bar job but have no experience? No worries! Everyone has to start somewhere, and getting your foot in the door of the bustling bar industry is easier than you might think. 

Teaser

Find out more
Laura Kelly

by

Laura Kelly

Laura Kelly

by

Laura Kelly

ben shaking hands with a man at the pub
Discover Ben's journey: Why a Bar and Waiting Apprenticeship might be your perfect fit

Teaser

Apprenticeship

Content Type

Blog

Publish date

07/16/2024

Summary

Ben Bishop joined the Vintage Inns team as a Bar and Waiting Apprentice, gaining himself a Hospitality Team Member Level 2.  Wondering what exactly is a Bar and Waiting Apprenticeship? As the frie

Teaser

Find out more
Katie Handy

by

Katie Handy

Katie Handy

by

Katie Handy

team leader smiling at customers in pub
5 reasons you’ll love a Team Leader job in M&B kitchens

Teaser

Kitchen

Content Type

Blog

Publish date

07/11/2024

Summary

What is a Team Leader job? Are you a natural-born leader with a passion for food? Then we’ve got a place for you as one of our Kitchen Team Leaders at Mitchells and Butlers.  As a Team Leader in

Teaser

Find out more
Rebecca Houseago

by

Rebecca Houseago

Rebecca Houseago

by

Rebecca Houseago

bar staff smiling holding a tray with drinks in summer beer garden
Why a pub job is the perfect summer job

Teaser

General

Content Type

Blog

Publish date

07/04/2024

Summary

Whether you’re a school leaver, a student, or a parent looking to put some extra cash in the bank, a summer pub job can be the perfect solution. But how do you find that ideal summer job that’s fun, a

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

keith pictured in a pub holding an award and a bottle of alcohol
Keith explains how M&B has been supportive of the LGBTQ+ community

Teaser

Culture

Content Type

Blog

Publish date

06/18/2024

Summary

To celebrate National Coming Out Day this year, we spoke to several people at M&B to hear about their experience, including Keith Meadows who works at The Hesketh Arms Pub & Restaurant. Keith is o

Teaser

Find out more
Rachel Weaver

by

Rachel Weaver

Rachel Weaver

by

Rachel Weaver

chef with chef hat mixing up salad in a bowl in a kitchen
Uncover the go-to comfort foods of our talented chefs at M&B

Teaser

Kitchen

Content Type

Blog

Publish date

06/05/2024

Summary

At Mitchells & Butlers, our chefs are the heartbeat of our kitchens, infusing passion into every dish they craft. But what about when they need a little culinary comfort themselves?  We've delve

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

image of isobel - temporary summer job turned HR Graduate
Discover exciting temporary summer jobs with M&B: an interview with Isobel

Teaser

General

Content Type

Blog

Publish date

06/05/2024

Summary

Are you looking for a fun, fulfilling temp summer job that fits around your plans? Look no further than Mitchells & Butlers!  We sat down with Isobel Crisswell, our HR Graduate who started as a s

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

bar job at M&B - bar staff making a cocktail behind the counter
10 reasons to choose a bar job in London

Teaser

Bar and Waiting

Content Type

Blog

Publish date

06/05/2024

Summary

Ever thought about shaking up your career? Ready to dive into the vibrant world of bar jobs in London?  At Mitchells & Butlers, we believe in creating an exciting, inclusive, and supportive envir

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

4 people stood in a kitchen, one with their back to the camera, each are wearing striped aprons and chef hats.
What skills do you need to be a Kitchen Assistant?

Teaser

Kitchen

Content Type

Blog

Publish date

05/02/2024

Summary

Ready to turn up the heat in the kitchen? Whether you’re moving between Mitchells and Butlers brands or teams, or looking for an exciting new role, there are plenty of kitchen assistant skills that

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

Jobs

Jobs you might like...

Head Chef

Salary

Up to £40000.00 per annum plus bonus

Location

Windmill, London Rd, Windlesham GU20 6PJ, UK

Departments

Head Chef-Kitchen Manager

Hours

Full Time

Vacancy Type

Regional role

Brand

Premium Country Pubs

Location

Windlesham

Description

As Head Chef at the Windmill you'll lead the way in creating a kitchen to be proud of. You’ll be inspiring your team, instilling the passion that ensures all the food that leaves the kitchen is of the

Reference

2168032

Expiry Date

01/01/0001

Katie Handy

Author

Katie Handy
Katie Handy

Author

Katie Handy
Apply Add to shortlist
Junior Sous Chef

Salary

Competitive Salary plus tips, plus live in accommodation

Location

White Hart, Westerham, Brasted, TN16 1JE

Departments

Chef

Hours

Full Time

Vacancy Type

Other role

Brand

Premium Country Pubs

Location

Brasted

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Junior Sous C

Reference

2239308

Expiry Date

01/01/0001

Apply Add to shortlist
Waiting Staff

Salary

Competitive Salary

Location

Ship Inn, Lymington, SO41 3AY

Departments

Waiting Staff

Hours

Full Time

Vacancy Type

Evergreen role

Brand

Premium Country Pubs

Location

Lymington

Description

As Waiting Staff at the Ship Inn, you will be the friendly face our guests remember. You’ll know our menu inside out and recommend your favourites. You'll inject your personality every moment you’re w

Reference

1691874

Expiry Date

01/01/0001

Apply Add to shortlist
 

job search