CELEBRATING 125 YEARS OF M&B: It's the people that make M&B
In the year M&B turns 125, we want to continue showcasing some of the incredible people we have working for us.
We launched our M&B People Stories with our Operations Graduate, Virtue, earlier this year, and we are very excited to bring you the next story highlighting the amazing work our divisional support team do.
This team is made up of four fantastic women, who collectively have amounted 82 years of continuous service here at M&B – now, that’s some dedication! We had a chat with Debbie, Claire, Gail and Rachael about their time over the years and what makes working for M&B so special.
Debbie: There have been so many great moments over the years, it’s really hard to choose one highlight. My involvement in the organisation of our annual PRIDE awards for the past 7 years has been a privilege and despite the hard work it is so enjoyable and rewarding. Also, working with Phil organising the General Manager Business Forums and having the opportunity to travel around to the cinema locations and meet so many of our General Managers – that is an annual highlight too.
Gail: I joined M&B over 15 years ago following a recommendation from a friend that already worked for M&B. I could see what a great place it was to work and through chatting to her and hearing all the amazing and fun stories she had to share all whilst working, I really wanted to be a part of it! After my interview and a brief view of the incredible offices, I was sold and forever grateful I got the job!
Rachael: I’ve been at M&B for over 20 years, and I can honestly say that I have made friends for life throughout my continued journey here. All of my best friends I have met through working at Toby Carvery or at the RSC! There is a group of 6 of us who all met working at the Toby Carvery, Walsall back in the year 2000, and we still all meet up now every year without fail!
Claire: I love the variety that comes with my role and the RSC is a really good environment to work in. There is something uniquely special about all the people that work at M&B that makes staying here so much easier. Oh, and the 33% discount is always welcome too!
(We asked the ladies what makes M&B so special to them and they all replied…)
All: The people!
Debbie: I have to say, the greatest part of my time at M&B is spending my working days with this wonderful team – I count myself very lucky to have the opportunity to be their line manager and work with them every day.
These ladies are wonderful and most of you will have come in contact with them over the years for their advice or support, and quite frankly we can’t believe they have built up over 80 years of continued service either!
Keep your eye out for more of our 125-year People Stories coming soon!
Want to be a part of M&B's next 125 years?
Dedicated and talented team members like Debbie, Claire, Gail and Rachael are what make us who we are and who we must thank for our continued success.
If like this team you would like to enjoy a longstanding, successful career in hospitality check out the jobs we currently have available.
Hungry for more?
Pop in your email and we’ll dish out the tastiest stories from across M&B, served to you fresh. Choose your interests, and we’ll make sure you’re always first to the table.
By clicking submit you agree to our terms and conditions and privacy policy.
See what we’re all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Our valuesOur Stories
Teaser
Career AdviceContent Type
BlogPublish date
08/19/2026
Summary
Are you the person who keeps everyone smiling when plans change? Do you notice when somebody needs a hand? Maybe you get a real buzz from meeting new people or pulling together as part of a tea
by
Laura Kelly
Teaser
Career DevelopmentContent Type
BlogPublish date
08/19/2026
Summary
Your first hospitality job might begin as a way to earn some extra money, work around university or find something that fits alongside the rest of your life. With a few shifts under your belt,
by
Laura Kelly
Teaser
Career DevelopmentContent Type
BlogPublish date
08/19/2026
Summary
A lot of people join Harvester looking for a job. Many stay because they discover a career. If you enjoy working as part of a close-knit team, love the buzz of a busy kitchen and want to keep l
by
Laura Kelly
Teaser
Career AdviceContent Type
BlogPublish date
08/19/2026
Summary
At Toby Carvery, we’re the Home of the Roast, where every day is a Sunday. Guests might come for the perfectly ruffled potatoes, giant Yorkies and all the trimmings, but it’s our people who help
by
Laura Kelly
Teaser
Our CultureContent Type
BlogPublish date
08/04/2026
Summary
What does a long-term hospitality career really look like? For Amanda Etherington, better known as Dula, it's meant 30 years of learning, leading and growing with M&B. Starting as a waitress in 1
by
Laura Kelly
Teaser
Our CultureContent Type
BlogPublish date
07/22/2026
Summary
Not sure whether a front of house or back of house role is right for you? Discover the differences, explore hospitality careers at M&B and find the role that matches your skills and personality.
by
Emily Seagrave
Teaser
Our CultureContent Type
BlogPublish date
07/21/2026
Summary
Thinking about becoming a Kitchen Team Leader? Discover what the role involves, the skills you'll use every day, career progression opportunities and why a Kitchen Team Leader role at M&B could b
by
Rebecca Houseago
Teaser
Career AdviceContent Type
BlogPublish date
07/13/2026
Summary
Are you nervous about what comes after school? Finishing school is a huge milestone. It's exciting, but it's completely normal to feel nervous about what comes next. As you step into the adult wo
Teaser
Career DevelopmentContent Type
BlogPublish date
07/02/2026
Summary
What is a pub manager? A pub manager at M&B (also known as a general manager) is the person who keeps the whole pub moving. They’re on the floor when it’s busy, checking in with the team, helpi
by
Sophie Dawson